The staff was friendly, approachable, and provided attentive service. Even the chamber maid was extremely helpful. The room was spacious, and I especially liked the hair dryer they provided.

The room has a very strong cigarette smell . Staff offered to change our room but my mother was on wheelchair and it’s inconvenient to move her and we declined it . it was a nice gesture.

The location is okay, quiet neighborhood. But there isn’t any coffee shops, eateries around, needs to travel a bit to get decent food.

Where do I start...? Okay first thing first, I can’t stand showers with moulds, and the carpet has some spots and stains which is pretty gross. Also you can tell the room is not properly furnished as everything squeaks when you try to move them, say the lamp or the reading lights. Also the bathroom smells funny, they don’t do a good job on the ventilation. Not sure it’s just my room or the whole building. Anyway I stayed in 1311, please ask for another room if they give you this one.