The hotel is tranquil with fabulous gardens which were very relaxing. The staff were very friendly and helpful. We liked the drink and fado recital. The room was spacious and the port, fruit and cakes were a nice touch.

Nothing. Everything was great.

Everything, great rooms, Freddie the peacock, nice wine and entertainment!!

Staff was lovely and helpful

The pool would need some maintenance

The staff was incredible. All was great. They have beautiful gardens and facilities are modern with a touch of historical decor, super clean, and beautiful. The happy our is the best- great wine, cheese, bread, great quality cold cuts. Everything was delicious and complementary. The room overlooks the amazing view of the city and the Costelo of Mouros. If tou want to enjoy the pool, it is awesome and also has sparkling wine- complementary. All rooms have a theme- ours was the Pena palace. Beautiful decor, comfortable and simply amazing. I would strongly recommend this place. On top of all these features… location is superb

Nothing

beautiful facility and wonderful staff. nice breakfast and loved the 6-7 wine and cheese happy hour and fado. the peacocks and lush surroundings were an added bonus.

internet and wifi were down

Everything was fabulous. The staff were very helpful and friendly. The scenery was beautiful. The location was peaceful but easy walking distance to restaurants and the train station. The breakfasts and wine and cheese receptions with and without entertainment were outstanding. We felt very spoiled during our visit.

The lock on the door of the building with the four additional room’s wasn’t working properly. It took us a couple days to figure out how to get it to work seamlessly. The Uber drivers had trouble finding the hotel. Probably because it was a hidden gem!

The garden room we had was basically a separate bungalow type of accommodation, with a large bedroom, a super bathroom and small sitting area outside the front door. Fresh fruit and a small decanter of local wine were provided every night to the room. Most evenings the hotel puts on a free wine and cheese evening with entertainment for about one hour which was very sociable and good fun. The hotel gardens are quite extensive and give a short pleasant walk. No on site restaurant but Sintra is a short walk with loads of good places to eat. Staff were very helpful and most polite - recommending places to visit and booking restaurants in Sintra.

The peacocks which roam around the site are pretty to look at but a nuisance when they start calling out at sunrise in the morning!

The hotel was beautiful and the grounds. The complimentary drinks hour was delightful. The views are spectacular. Staff very accommodating .

Having to order breakfast in advance

Everything! Beautiful room. Terrific breakfast! Loved the Happy hour each day and the Fado entertainment. Beautiful grounds with peacocks everywhere. Could not get a better breakfast view! Highly recommend!

Nothing

Our one day in Sintra turned out to be unfortunately cold, soggy, and foggy; however, we didn't even mind because it gave us an excuse to hang out and indulge in the opulence that was our room. We stayed in the Deluxe Room- very spacious and luxurious. There is a clawfoot bath tub in the room itself (with a well-placed view of the tv), while the bathroom (toilet and sink) is actually in its own smaller, separate room. We did not get a chance to stay in a room with the attached terrace; however, I can't imagine anything else making the room more perfect than a little terrace or balcony. The property was just as gorgeous as the room with a perfect view of the Castelo dos Mouros and hills of Sintra on the back patio that leads down to a lovely walking path through trees and gardens. Diogo and the other staff we met were extremely accommodating, helpful, and very hard-working. Breakfast is abundant and includes a wide variety of appealing and tasty options made to order. If you want to relax while feeling like royalty for a night or few, this is your place.

Only recommendation is to introduce more peacocks to the property as they add a very special touch to the experience. The ones that are there can use more friends. :)

We have travelled all around the world but this is the only place we have come back to several times. The staff is exceptional, probably one of the reason we keep coming back every year.

I can’t think of anything I don’t like.

I wanted to move in here. Was soooo sad to leave. The grounds, rooms, entire place was beautiful with breathtaking views of the moorish castle at night. Staff was wonderful. So accommodating. Loved wine time at 6pm. They put out a tremendous spread and they were so generous.

Nice location, very pretty grounds. Staff were helpful and friendly

Did not have a shower. Only a marble tub in the middle of the room which was nice but not practical for daily bathing

location was excellent. the staff were exceptional. Hotel is oozing with old world charm.

Room was huge ! Breakfast was beautiful with views of the best of sintra The garden around the house was an extra touch

Staff were fantastic. Room was stunning and had the biggest bed I’ve ever seen! Perfect location, less than 10 minute walk from train station. It was the perfect place for a special treat!

Very beautiful and luxury hotel, amazing view and design, at the evening there was a complimentary wine tasting, wonderful breakfast, great service.

The road to the property is under construction, so we wasn’t able to get there by the car. There was no door the bathroom/toilet, it was separated by a curtain.

Lovely room, nice building, nice staff good parking, handy for town, fresh cooked breakfast.

No hot water at all on the first night or morning.

great service. excellent breakfast! comfortable rooms.

difficult to find due to road construction

Absolutely superb. We loved everything about it

One of the best breakfasts I've ever had!

spacious, lovely, clean, location was perfect. The staff is super helpful, and the views were lovely.