Size of place

No what I booked for. Disappointed as was advertised as beach front...we were at other big4. Dirty floors in side, no front screen, cobwebs in exhaust, couches looked dirty and room had a unusual odour smell to it

It had beautiful views and calming oceans to walk near

Nothing

Fourth time visiting

nothing

We were quite close to our friends cabin which was an advantage for getting together . Plenty of hot water

Bedroom TV didn't work. Cabin very tired.

TH reception staff who assisted us when we were offered a sub standard room

The Booking.com and holiday park descriptions did not match - different information. The unit the holiday park offered was sub-standard and had none of the extras Booking.com said it had

How the pool had an area for the little kids. They thought that was amazing

The family cabim needed more air conditioning or fans for 41 degree days. We all ended up needing to sleep in the family room

Location

price on the cabin was abit steep.

spacious and great views

The place was still fairly dirty when we got there, crumbs all over the couch, previous visitors baby clothes behind the couch cushions. Dirty windows, kitchen cupboards were dusty, and cob webs through out the unit.

We supplied our own

Smells through the drain , uncomfortable pillows, housekeeping was not to standard

Excellent service so professional Experience was so worth it,kids had so much fun.

Lovely new pool. Short walk to the beach.

The cabins really need a thorough clean! we paid a lot over Christmas holidays and the cabin really needs a spruce up and a good clean, splash marks sprayed on the walls, dirty dishes, the recliners were really grotty, bits of furniture falling off, no dish rack to even put dishes. We shouldn’t have to complain for it to be up to better cleanliness, it should already be up to standard. It was disappointing as a single parent family we don’t get to come away often. Also staff never answer the phones, why have an answering machine if your not going to return phone calls, and this is not a one off as many reviews stated that phone calls were not answered nor messages returned so nothing has been done to improve that system. It’s unfortunate and really turned me off your caravan park and we won’t be back to stay with you guys.

location and outdoor facilities are great, staff were great.

Cabin was shocking. For a newer cabins there was no fans or air con in any of the bedrooms. The shower heads done stay put & pressure is horrible. Beds were ridiculous uncomfortable also. really surprised for $300 plus we paid per night was just really poor.

there is a broad walk in the caravan park to the beach. Beach is beautiful with white sand and clear water. Lots of kids activities, incl pool, mini golf, jumping pillow, etc

Cabin needs some maintenance, bedroom door can not be closed, kitchen drawer broken, but functional.

Location close to the beach and jetty. Bed was very comfortable

Could have been a bit cleaner in some areas

close to the beach.

the cabin was a little tired and dated and the bathroom had a bit of an odour.