Excellent location of west coast perfect for sunsets. Great coffee bar open from 6am! Excellent air conditioning. Car park. Good wireless coverage and decent speed although failed a couple of days.

Hotel is closing for desperately needed refurbishment. Our room had a cracked bath that had been slap dash repaired with silicon. Bath edges slap dash amateur silicon job. The grouting was dirty and one basin didn't work. Staff attitude varied from lovely to surly. The lovely staff were tremendous. The rude staff were sullen and took the shine off things. In fairness many will be losing their jobs at the end of this year and really couldn't give a stuff. A shame as consistent and good service covers a multitude of sins. Music in common areas was horrific - Bon Jovi "It's My Life" over breakfast at 7am - so loud we couldn't hear one another. Or Christmas Albums in September next morning. The pools are small. Barbados is an expensive place. And while this is amongst the worst hotel I have stayed in you have to view it vs. the cost of other places and there were as I said above many positives. Food adequate with some bright spots. Likewise wine.

We loved the location of the property and we enjoyed the size of it. We’re used to big resorts and this was our first time staying at a Boutique resort. The staff made our stay amazing. Lisa and team go above and beyond to ensure their guests are good. I proposed at Crystal cove during our stay and I contacted Lisa months prior to arriving. I changed the plans of my proposal more than ten times probably and even during our stay I was asking questions about things I can do further more during the proposal. She showed patience cus surely I drove myself crazy with all the changes. Lisa helped me arrange flowers just 2 days before the proposal and the staff set them up in a heart shape in front of the vista lounge pool for the rocks set up. I proposed on 6/19 and then we went to the Cliff for dinner. I also hired a local photographer to come and capture the moment. Again, Lisa and team coordinated it all for the photographer to smoothly do his job. I’m emphasizing the importance of the staff at Crystal Cove. They’re what makes the stay at the resort so great. The property is undergoing renovations and we cannot wait to come back and see how it looks. We also can’t wait to come back and see all the staff that turned into family. Thank you all for everything. We couldn’t appreciate you more.

N/a

The location and friendly staff make this hotel a pleasant place to stay.

Some areas are a little tired and whilst the facilities and meals are great for families those looking for a quieter venue during school holidays might prefer to stay elsewhere.

All you staff were friendly made us feel like family and at hone I loved this visit and will definitely be returning

Nothing

Great location and outdoor space. Friendly staff. We were upgraded to a larger suite on arrival which was very spacious. The finishes in the room were a little dated but we knew ahead of time that the rooms are due a refurb shortly. We had a great holiday and would happily come again!

The food was definitely buffet style, and could have been a bit more varied. We didn’t try the restaurants at the other hotels in the group which may have offered more variety.

Nothing

All ! Food was terrible ! hotel was terrible

food and meals were excellent, staff generally were friendly but not all staff, location is great and the pool and beach were lovely. All inclusive was great and staff often walked around bringing drinks and ice creams.

watersports is very limited and in busy times people are unlikely to get a go, says there is windsurfing but only one board with a kids training sail, watersking was OK, but didn't seem to have proper trained staff to help and give instructions. The place is a little run down and needs some work to get up to scratch. Evening entertainment was not great, and day time activities were limited. Gym was OK but needs mats etc.

Location was great

Very over priced for a 4* hotel