Kindness of doorman

The apartment was not clean. There is a construction site next door where water pumps were on day and night, making it impossible to sleep. We were not told in advance. Had I known, I would not have stayed there

Great location, great views of Vulcan Villarica from the balcony. Staff always smiling and friendly.

The place was TINY. Yes, it sleeps 5 in theory but I've seen larger train compartments. We were greeted at the door with blank stares even though I communicated multiple times our late arrival and it was confirmed with the owner. The person at the door didn't have the key and had to go somewhere to get it, returning quite some time later. There was old pizza in a box on the table and the apartment was "mostly clean". Pay close attention to the fine print. The property only takes cash and they never contacted us ahead of time to arrange payment but demanded aggressively once we were there. The staff was pleasant but owner no so much. . . The listing making it sound like it a holiday apartment complex but I think they just have one small apartment and so not well organized. Great location as long as you don't mind barking dogs at all hours.