Everything was clean.... staff was great.. Marlon super great guy

I did not like the fact that I had to leave ... lol

The room was clean and well maintained. I loved the fact that there was cable so I could have watched international news/programmes. The meals were excellent. I absolutely enjoyed dinner and breakfast. The staff was also friendly, especially those at the Bistro who took our orders and delivered the meals.

There was no elevator so we had to literally fetch our luggage, weighing more than 50lbs, up the stairs to our room. It was very disappointing. I would have expected that in the absence of a elevator, there would have been an able-bodied valet to render assistance to the guests. I now have severe back pain from having lifted the heavy luggage while climbing the stairs.

Spacious room, really comfortable, good bed.

On the day I stayed the bistro (room service) was not working, which was a inconvenience because the establishments that are close don't accept credit cards or US dollars besides having bad food.

Only location

Its not value for the money....paid USD 175/night but no complementary breakfast, no GYM, no swimming pool. Room and washroom are small. No microwave in the rooms from second floor we have to walk down has no lift facility in the hotel. I stayed in Room 207 and behind the room their is a private bar and on 1st August the music from the bar was so loud from 6pm to next day 7am and i was not able to sleep. Persons working in the Front desk does not even greet the guest when they come in....over all hospitality is poor.

I booked two nights at King's Hotel & Residences beacause, Ramada, another hotel I booked wasn't available on these dates. But I found the food and the service were beyond my expectations. From breakfast to dinner, everything was delicious. And the staff, in sharp contrast to Ramada, were super friendly and extremely helpful. The room may be small but felt very clean. The front desk let me check in a bit earlier and when I left they helped me called taxi. Though I didn't get to visit any attractions as I went there for work, but the hotel is close to major tourist sights.

Service of friendly staff, amenities, comfort and very helpfull! The cleanist hotel i have ever seen in Georgetown! Very good! Rooms are very spacious and bed is heavenly ! I will be back soon! This will be my #1👑👑🇬🇾🍾🥂 hotel in Georgetown

Everything was perfect.. Only the towels had a funny odor, to be improved.

Location is very good Room is clean

Restaurant staffs are not friendly, felt like they were serving food for homeless person. Restaurant should open by 7:00am but they open only at 7:30am which is late......also even by 7:45am i saw the staffs were mopping the floor which is very inconvenient for the guests who visit to have breakfast. I paid USD174/night and i was told that price doesn't include breakfast most hotels offer complimentary breakfast for similar price. Vegetarian options are not in the menu.

The staff at hotel restaurant were not courteous. Extremely bad customer service. They made you feel like they were doing you a favor attending to you.

The communication with hotel guest could have been better. Restaurant closes on holidays with no prior information. Hotel guests have to make reservation for dinner. Attention to guest not quite optimal

A great location, with absolutely comfortable and well-appointed rooms and a great shower. Very comfy duvets and perfect for work and access to various parts of business Guyana! And the restaurant, the Bistro, is happening place with very good food.

The location was perfect for my purposes. Besides, it was within walking distance of several restaurants and other places of interest.

A leisure area is missing. The only place where you can sit is in the restaurant which is not an appropriate space.

centrally located

Two out of the three days I had a call and complain about no hot water. They keep throwing the hot water heater off. They say they got a call somebody and I’ll take 25 minutes for them to come and turn it on. Place is great if you love taking cold showers

great service good price

no view

Huge bed

Shower room needs to be fixed and TV in the wrong location

The location is centrally located so you can walk to nearby restaurants, etc. Staff is very helpful and friendly.

The room does not have natural sunlight, there is only a small window at the bathroom, that is the only downside. Also, there are no facilkities at the hotel like a garden, gym or pool.