Die Ambiance ist sehr schön und alles ist sauber und gemütlich

Das Frühstück ist etwas mager und muss extra dazz bezahlt werden

Geschmackvolles Boutiquehotel mit Ambiente und Flayer. Sehr schönes Zimmer. Lage gut im Stadtzentrum gelegen.

Nachts war der Straßenverkehrslärm unangenehm im Zimmer zu hören.

Staff, breakfast was OK

Had to climb stairs to get to the bathroom, bed was to elevated from the floor. difficult getting into bed.

Beautifully decorated. Amazing staff. The rooms were clean, lots of natural light. Beds were comfortable with nice linens. The breakfast was great. The location was superb. Nice and quiet area yet a 5 min walk to the centre. Lots of great coffee shops, food choices local stores.

The pool area was a little small.

Cette magnifique hacienda est un havre de paix . À quelques minutes à pied de la plus belle place de Merida. La décoration est magnifique, le personnel agréable et les chambres très bien équipées et très spacieuses et confortables. Le petit déjeuner est copieux et délicieux. Nous avons adoré cet hôtel.

The hotel is conveniently located in the city centre, walking distance to many of the different spots there. The staff is very welcoming and helpful. The property is beautiful with colonial style spaces, a central courtyard and tall rooms. The food was tasty and there's spaces to relax all over the property.

We were changed to a room with a bigger bed but still wasn't big enough, as we share our bed with our baby, so I had to take the sofa bed. The fan was a bit noisy and too strong.

Camera molto bella

C'era un bar che però non faceva il bar

Good location, but slightly unusual hotel. Fine of a night.

Bathroom was up a steep flight of stairs. Bed was smaller than most doubles/queens that we saw in Mexico.

Flair super, Personal ganz toll

Etwas hellhörig

Loved the decor. Felt like a little hideaway. Relatively close to everything but not in the middle of everything. The staff were wonderful.

I didn’t love that smoking is permitted on the patio, but this seems to be the norm in Mexico.

Die Lage ist sehr gut und man ist in wenigen Minuten zu Fuss im Zentrum. Dazu gibt es Parkplätze gegen eine geringe Gebühr. Das Personal war sehr freundlich und hilfsbereit. Die Hotelanlage ist sehr schön gestaltet und präsentiert sich wie ein Riad in Marokko (alles ist um einen Lichthof herum gebaut).

Das Morgenessen gab es erst nach 08.00 Uhr. Das Ein- und Ausladen vor dem Hotel ist etwas schwierig, da dafür kein Parkplatz vorgesehen ist.

Muy atento el personal, la habitación comoda y limpia. Ningún inconveniente.

Beautiful hotel in kolonial style, front room is fantastic- very friendly people helping with all your questions. Don t hesitate if you want to visit Merida

Modest breakfast

The Hotel is roughly 5-7 Minutes away from the ADO Station and is situated on the crossroads, nevertheless the room is still very quiet and one can enjoy his stay. The hotel itself looks like a yard, where breakfast is served in the "central square" and the rooms are around it. Breakfast is okay, for the price of the room could be better. One can walk in around 10-15 Minutes to the city. Personnel was friendly at the check-in / check-out, otherwise not seen. As we were leaving very early to get the next bus, we got out breakfast as a lunch box, which was very thoughtful.

The bed is very small for 2 people and we are average to slim (for people with more muscle or above 1,90m it might be an issue to get sleep at all) Bathroom is on the top floor, which seemed cute at first. However, after walking up and down for every sanitary need it stops being an advantage.

We spent 4 days in this hotel and were very sad to leave this place… first, the staff is GREAT, a huge shout out to DANIELA who has always made herself available to support us and went above and beyond for our comfort. We are deeply grateful. The restaurants advise given by Daniela and the group is based on them really tasting each of the restaurants suggested. Fresh water is provided in a continuous basis (water fountain available) and this is very appreciated with the heat in May in Merida. The decoration is amazing! the Colors are breathtaking and everything is done with a nice taste. Finally, the hotel is very well located at walking distance with main attractions of the city. We will hopefully be coming back to this place. We greatly recommend.

The bed was not firm enough for our taste but still it did not have a material impact to our stay.

Fruit was nice.

It was a lot of carbs and I felt I needed to pay for protein.

Beautiful property with many original features . extremely helpful and pleasant staff . superb breakfast . great location

nothing

Beautiful hotel, very atmospheric, lovely breakfast

super nice place and staff . everything was perfect

excellent staff and location very helpful and accommodating

bed very high and small also plastic protectors on mattress and pillows so uncomfortable until I removed them !

This hotel is beautiful the staff is fantastic. The breakfast was good, super clean, and very quiet.

Love everything

beautiful place. very friendly staff, they waited for us after our flight got delayed do we could check in after 11pm. very helpful in booking taxis for us for a trip to cenotes. loved the hotel.

This place is absolutely wonderful! It’s not only beautiful but everything was spotless clean and detail oriented. The location is perfect and very safe. Breakfast was delicious and healthy. The staff always went out of their way to helps us with all our requests mostly Yara. You feel like you’re staying at a colonial Spanish Hacienda. The bed is perfect and the bathroom is so big it feels like another room. Highly recommended. Stay here and you won’t regret!

We liked everything but you need to be aware that the room is a 2 story design. The bathroom is upstairs so if you have trouble going up and down stairs you should not stay here. Not sure if they have different one story rooms though.

Wonderful, spacious room. We also really enjoyed the breakfast.

This hotel is so beautiful, very nice and big room , very kind and helpful stuff people

Nothing. It was just great

We stayed here for 4 nights as part of a larger holiday in Mexico for our honeymoon. We absolutely loved our stay at Viva Merida. It was the absolute perfect place for exploring the city. We were easily able to walk into town in the day, then pop back for a couple hours if we wanted to before we went out again in the evening. The room was really spacious and the facilities excellent. We had the loft suite which meant we had a terrace and kitchen area at the top. These were so handy for sitting and watching the sun go down in the evening or having a lazy breakfast if we didnt want to be sociable. The room was so beautifully decorated and all the staff were really helpful and accommodating. It was the perfect way to start our Mexico trip.

Nothing!