Staff was very friendly

The floor was dirty and some windows could not be closed. Also on the first day the Heater didnt work.

Had free upgrade due to boiler breakdown at this property so this review is not for this property. Upgraded property was amazing, can't comment on this one.

Nothing to add

Bbeautiful spacious property which was a substitute to the one originally booked. Confortable, clean, well appointed, warm- had everything we needed.

No negatives.

There was plenty of parking Easy access to the city centre The block of flats and surrounding area was quiet It was close to supermarkets Nice art on display

Electric storage heaters which only warmed a limited amount of water, so the hot water kept running out. The main bedroom had more clothes storage than necessary for a holiday (a wardrobe and 2 large chests of drawers) but no bedside tables. It would have been better to removed one of the chests of drawers and moved the furniture round to fit in bedside tables. The toilet made a constant dripping noise Carpets were stained Mould on the shower screen Very limited glass wear (only plastic wine glasses), not much crockery No dishwasher

Good location; Tesco, Aldi and Lidl all within walking distance. Convenient for visiting Durham City Centre and close to family we were visiting. Plenty of clean towels and bedding provided, as well as toilet roll and milk.

The property smelt damp and musty. There was mould in the bathroom and overall it needed a deep clean; it was not up to standard. A number of light bulbs were not working, the extractor fan in the bathroom was broken and the majority of window handles had also seen better days. Overall it is run down and very overpriced, unfortunately. Also had difficulty accessing the door to the property as the lock is not functioning properly. Other properties may be in better condition; these comments relate to No. 15 on the ground floor.

We visited durham to see family. The apartment was in close proximity to where they lived and the town centre. The host's were great at communicating with us and leaving they etc. Secure car park to leave the car and the neighbourhood was quiet.

The apartment was ok, but that's it. The beds were very soft and the whole place smelt of damp and stale cigarettes. There we no working lights in the living area, we had to use the lamp from one of the bedrooms. It was ok for what we needed, I don't think it was good value for money.