El hotel,la zonas verdes,el personal

Si pagas un todo incluido no puedes desplazarte cada vez que vas a cafetería y tener que bordear todo el hotel.Nos gustó mucho el hotel pero no lo escogeríamos de nuevo por la falta de barras en más zonas del hotel. Genera mucha pereza las distancias que tienes que hacer para tomar algo.Es una pena esa falta de comodidad en un hotel .

La atención de todo el personal es inmejorable. Muy buena actitud, siempre con una sonrisa y muy buena disposición. El equipo de animación es genial, especialmente con los más pequeños, con propuestas de entretenimiento durante prácticamente todo el día. Igualmente buenos espectáculos cada noche. Destacar las instalaciones, diferentes tipos de piscinas con diferentes ambientes donde los niños se lo pasan genial. A nivel de comida, evidentemente no te vas a pegar el homenaje estrella michelín, y tampoco puedo comparar con como era hace unos años ya que era nuestra primera vez, pero el buffet me ha parecido bastante decente y variado teniendo en cuenta otros hoteles de otras cadenas, a destacar: zona de ensaladas y comida fría, y la comida hecha en el momento en las planchas, siempre carne, pescado y un par de tipos de pasta hechos en el momento. Otro punto muy positivo teniendo en cuenta experiencias anteriores, es la posibilidad de usar el hotel el mismo día del check out. Nosotros no nos íbamos hasta por la tarde así que incluso habiendo dejado la habitación, pudimos comer en el restaurante, usar las piscinas, ducharnos, usar el snack bar, ludoteca... todo, lo cual está fenomenal.

Por poner una pega diría que la limpieza. No porque sea mala, si no porque entendiendo el tamaño del hotel es lógico que tenga que ser "rápida". No te van a limpiar la habitación super a fondo, pero cumple bastante con las expectativas.

not much

slides dropping into a 2 m pool unsafe rooms tiny and so basic food hall awful- poor choice, bad layout and no air con 1 bar for the whole complex meant getting refreshments near a quieter pool was a faff no water in the rooms no mini bar big queues at the bar awful blaring heavy metal at the main pool kids disco in an area you couldn’t comfortably supervise whole place run down and shabby

we found hair in a baked beans on our first breackfast, my daughter been sick since then

Wonderful location very close to the most beautiful coves and beach was our favourite. Mostly to get away from the factory like feeling in the hotel.

To be honest I’d never stay here again. I found the receptionists very blunt. Not friendly or welcoming. We didn’t even get asked how our stay was when we checked out. The kids club members were amazing with the children really truly wonderful but the hotel let’s it’s self down a lot. The rooms were small altho good air con small rooms and poor balcony. The cleaning ladies never replaced the tea or in 10 days didn’t change the bedding. They didn’t replace the cups and a few times they forgot the bin bags. They changed the bin but then left the old one in our room. The pools are great but you have to get up at 6am if you want a sun lounger it’s really such a joke. The English make it worse!!! It’s far too busy for such a kids pool. In the only one eating area it’s a factory. Everyone bumping into eachother even tho there were specific eating times it was just too much. The food was very basic. No fresh veg. I didn’t see any broccoli and carrots were from a tin. That’s poor. The yogurts were sometimes out of date and the sushi they did one evening was harder than the rocks on the beach!!!! Very wide range of food but not really fresh tbh. It was not the best. It’s just too busy. The kids pool was extremely loud even for us having a toddler. We spent most our time at the beach. And ended our stay 4 nights in a very nice hotel!

close to the sea

poor quality food,rooms could be cleaner

The pools were good, though not safe for learners (kids under 8) as the slides plunged into 1.8m deep pools and there were no pools with graduated sides. The rooms were very pleasant and clean, decently equipped and good size.

The food was shockingly bad. Truly terrible, loads of options, each of them tasteless or worse unless you managed to arrive right at te moment where something was taken out of an oven. The hotel is surrounded by a road, like an island so there’s traffic noise. The pool blares out generic terrible music. The staff all look miserable and try their best not to interact with you - constantly pushing round trolleys full of stuff. The food hall had all the ambience of a school dinner hall.

Very good... Swimming pools were perfect, food was good... Personel super friendly... specially older guy with a glasses working on bar... 10 points for his job

Bake croissantes for breakfast a little bit more... and make Sangria a little bit stronger... No bad words... Only compliments