Staff exceptional, rooms comfortable, spa jets great!

Nothing bad at all.

La situación, la limpieza y el trato de todos los empleados

Great location easy to get sun loungers without hassle of being charged lots of free and available towels.

A few of staff a bit abrupt as if they were doing us a favour.

food and beach access.

risk of theft of your belongings at the beach

The rooms were excellent. We had a duplex beachfront suite, which gave us a lot of room, beautiful view, nice terrace, and nice seating area. The breakfast had a good selection of items, though some of them (like churros or crepes) tasted like rubber.

The hotel was very disappointing with its service. Staff mostly unfriendly or not caring. We had to go to Guest Relations for a couple of requests and had no follow up from them. When we stopped by again, the answer was "the person you talked to is not here". Our bill had multiple mistakes. Took more than an hour to check out. Truly incompetent. Apparently, it is not allowed to enter the hotel building in your swimming suit. This is a strange policy for a beach resort, where you have a few meters to walk indoors for reaching the elevators when coming back from the beach, but fine. The policy is not posted anywhere and it seems to be very selectively applied, by a person standing at the entrance and asking you to put a top on. They seem to target younger people by themselves, instead of confronting adults. (multiple times men were walking around without a top). Separately, this is not their mistake, but we saw jellyfish in the sea couple of days in a row, which turned us off from the beach experience.

Desayuno excelente

Very friendly. It was my birthday and I received an unexpected present in my room. Amazing breakfast Nice beach

Would be nice to have more watersport facilities (sailing, surfing, kiting,...)

The service was very good. not crowded at this time of the year. however not all the services were available.

Breakfast was great, location was good

The pictures were deceptive. It looked like the rooms were in the main building but we ended up in the side building which had very little view. The “lake” between the two sides of the building was odd, and the rooms faced each other so there was no privacy from other rooms.

Everything was perfect: the suite had a balcony with a stunning view, personnel was super friendly and helpful. We’ll definitely come back to this beautiful hotel.

location to beach

Pool area, apartment cleanliness

Superb location on the beach. Not crowded. Nice breakfast. Big and comfortable room.

Overpriced for what they offer. After booking they inform you that in order to have access to different stuff like: SPA access, sun loungers in a particular area, paddle boards, etc. you have to pay an extra amount of money per night. Why not include those things directly in the booking price? Drinks at the beach bar are overpriced and the service there is unfortunately not so great.

Location was the only positive thing

Everything , from the quality of food, to the quality of staff, to the cleanlinesses

the facilities were super. roof pool, spa pool, gym, breakfats area were all wonderful. access to beach was great also proximity to local restayrant ws geeat. fantastic staff. very well trained. oh, and breakfast was amazing!

overpriced!