Fit for purpose

Plain, square-headed staff, who you cannot reasoning with!

unfortunately nothing

see attached pictures and be the better judge.. mold in the bathroom/shower nasty carpet stains on the bed /carpet/ over the whole room the worst part was the bed, a queen size bed with two separate mattresses which move away and the bed was uncomfortable and dead…. far from ok, when you lay on it feels like you drop yourself in a pool… it was so unbelievable bad I complained to the front desk manager.. he said nothing can be done and if I cancel the second night I wouldn’t get a refund… there was no other room he could move me to in order to make my stay a bit less painful, but no he said no other rooms available.. a bit hard to believe for such a large a hotel outside peak season.. never again the overall state of the hotel is really bad and needs a proper refurbishment.. charging over 100euro per night is not worth it..

location is good and room size decent.

Breakfast fixed no change

A beautiful hotel with a large free parking, close to many shops and cafés. The room is spacious, clean and comfortable if not for one but...

Before paying for the hotel, check whether the ventilation is working in the hotel. In the rooms the windows do not open and if the ventilation does not work, as in our case, at night you will not be able to sleep and give up. It was just awful! The room simply lacked air and had to open the door to the common hall. I think that such details are not quite correct at a sufficiently high hotel price. Everything else at the hotel was great.

location

Good room and good breakfast and good safe quality e-bike storage facility (the last was most important)

The Fletcher restaurant offered very few main menu choices. (not inviting). That is why we did not use it. The Italian restaurant on 5th floor offered a variety of good meals, however our bill showed higher prices than shown on the menu card (‘they had no time to adjust’, they said on two occasions) No facility and permission to load our e-bike batteries

very good location

the room was too cold when I arrived

We forgot some items in the room, and it was shipped to us. The staff were lovely, and the room very beautiful

The bathroom ans toilet wasn't cleaned properly so I could see droplets on the walls of the toilet and bathroom.

Location. Shops, restaurants, supermarket, everything was on walking distance.

An iron to iron my clothes, and a bike in the gym. The two bikes right now in the gym are spinning bikes.

Nice and clean hotelfree big parking

Gym just two machine nothing like gym

location is good. lots of shops around.

the hotel staff didn’t do a good job cleaning the room on a daily basis. just replaced the bath towels and put the bed covers up. the breakfast selection was like a 2 or 3 star hotel. very basic.

nothing

everything not good

Location was on an industrial estate and was part of the local football stadium which was quite unique. We were allowed to view the stadium from the Sky Box overlooking the ground.

In general everything was good with very friendly staff.