Rooms were spacious and clean. There is also free shuttle service to Sapporo main station, which is convenient.

We booked 6 rooms for 2 nights, and the aircon in 1 of the rooms did not work on the 1st night and the staff only offered a small standing fan for the night. We also booked a separate room for another night (as we had an evening flight). We were supposed to checkout the 6 rooms at 10am and then checkin to the new bigger room at the same time. When we checked out at 10am, we were told the new room will only be ready in another 30mins. Shortly after; they delayed it to an hour. When we approached the front desk to clarify the delay, miraculously, the room was ready and they gave us the keycard to the new room immediately. Don’t know what went wrong but it was pretty frustrating to have such flip-flops/conflicting information.

The value at this hotel is excellent. Rooms are very large and the bathrooms especially are large. Always good value.

Very spacious room overseeing the river. Helpful and responsive staff. While the location was a slight distance away from the train station and the main shopping district, it was still walkable and the bus stop was nearby so it was a good alternative mode of transport. The airport shuttle bus provides direct transport from hotel to the airport which was a big factor for us as we were returning home after our stay at the hotel.

Nothing much

Wunderschönes Hotel mit riesigen Zimmern. Das Frühstück hat eine riesige Auswahl und schmeckt hervorragend. Die Lage ist sehr gut, sowohl fußläufig als auch mit Bus und Bahnen. Toll ist auch, dass ab 15 UHr in einer Lounge Bier zum selber zapfen und weitere kostenlos angeboten werden. Alleine das Zapfen was die Anlage selbständig mit perfektem Schaum macht ist ein Erlebnis

スタッフ対応の良さ。 宿泊者専用ラウンジ。 朝食の充実。

特になし

有停車位 而且很便宜

沒有洗衣機

룸이 넓어서 휴식하기 편했습니다.

세면대가 블랙이라 물 얼룩이 심하네요 가구에서 ‘ 니스 칠 ’ 냄새가 납니다.

お値段がお安いわりに設備も整っており良かった

窓を開けると、隣りはビルの壁なのが残念

airport bus drops off in front of hotel. View of river was nice.

Restaurant suggestions by hotel staff were bad. (one was closed, the other one was mediocre and one of our party got food poisoning). Do your own research.

部屋の広さ。朝食。栓抜きを事前に頼んだらグラスも多く置いてくれた。

部屋のソファの布地が破れていた。 札幌駅までの送迎バスを知らずにタクシーを呼んでしまった。チェックイン時に案内してほしかった。

お部屋は清潔感がありました。 掃除が行き届いてました。 朝食美味しかったです♪特にフレンチトーストとスムージー、フルーツ最高です。クロワッサンがもう少しおいしければ・・・

窓からは隣のビルしか見えず川沿いと聞いていたのでガッカリでした

The hotel located in a tranquil area adjacent to the Toyohira river. Very quiet and have a spectacular view on the river and the city. Spacious room and very polite, enthusiastic hotel staff. Grand lobby and have a free shuttle bus to Susukino and Sapporo station every hour.

Nothing

high cost-performance, very clean with kindly staff. It's a 15-minute walk from the subway, and river view next to the hotel is beautiful.

Very clean, staffs are very friendly. We were carrying snowboard with me and they helped us to call a taxi that can fit it.

Lovely location, friendly and helpful staff. Lots of cool art all over the place! (Check out their lobby ceiling!)

They did not have a working bar in the hotel.

This is by far the biggest hotel that we stayed at during our visit to Japan. The hotel is elegant, with lots of space, cavernous at times, and is situated opposite a convenience store. The rooms are large, beautifully furnished, and comfortable. They do offer a free shuttle service to and from Sapporo Station, every half an hour or so. The on-site Chinese restaurant is really excellent.

The hotel is situated far from the Saporro Station, and about a kilometer from the closest subway station.

グレードアップして下さり更に快適でした。

特にありません。

comfortable beds, excellent shower, good breakfast

Beautifully located right by the river. Quiet but locally central enough to get to everywhere without hassle.

Nothing.

ゴージャスなロビーからのお出迎え素敵でした。 お部屋も綺麗です‼️‼️

あつすぎました。

到着後、荷物を部屋まで運んでくださったこと。 朝食の内容が充実していた。

施設が少し古びていた

Room size was big & comfortable

Location not central but still alright if you drive

Rooms were spacious, bed was comfortable, water pressure was good. Had an HDMI cable for TV. On the canal if you like to jog or run. Bike rentals.

Way too expensive for quality of room. The entrance was beautiful but the hallways and rooms were very outdated. It felt dirty. Furniture was scratched. Water stains on headboard. I was very dissatisfied considering the price I paid for two nights (70000 yen, plus). AC did not work well and I had to ask for a fan. The bedding was made for winter only and the room was hot.

Room and toilet were very spacious and room was well maintained. Comfortable and variety of amenities were provided.

20 mins Walking distance to the centre

Notging

Room is clean and spacious. Beds are comfortable.

Location. The hotel is a little far from all the shops and restaurants and subway stations. You have to take tax to go anywhere or take a long walk across a bridge into the center of the city. The hotel does have a shuttle going to Sapporo station, but it is infrequent. We stay there 4 days and were not able to use it.

The location was hard to reach. The map provided was little help. But once the bus route was found, it was fine. The location description by bus needs to be made clear.

The location description was not clear about how to use the bus line.