The breakfast was brilliant

The evening meal wasn't great

Staff were very helpful & very pleasant .entertainment was very good at night time.

Rooms are tiny & bathroom ,just enough room to get on the loo due to being right next to the shower. The lift is tiny & only fits 2 people at a time ,my partner has mobility problems & found the stairs challenging as there are stairs everywhere.

The location was great

Our room had a half drunk water bottle and tags off clothes on the bedside table from the previous guests. The shower wasn’t the cleanest and there were no towel rails to hang the towel when showering. Had to put the towel in the sink. The shelves in the bathroom were far too high to reach to put anything on. No clean glasses at the bar drinks served in plastic cups. Barman was quite abrupt. Missed entertainment on the first night as no one informed us we had to go to the first floor for it. We waited at the bar for it starting and by the time we found out from the lovely cleaner where it was there were no seats left. The hotel could have been more informative on arrival

Location is brilliant

We was ok but there are a lot of stairs ( lifts only take 2 people at a time )

Brilliant

Nothing not to like

All round fantastic hotel

Nothing

It was very clean, food was excellent and evening entertainment was brilliant. We upgraded to all inclusive as it made sense as its a small fortune eating and drinking outside

I just think it needs a lot of work doing but that's nothing to do with the hotel as such it's down to Blackpool Promotions not spending money. Other than that it was a perfect weekend away

Very nice loads of choise

Staff were fabulous and kept us informed about our rooms when they were ready, as we arrived before check-in time.

Excellent breakfast. Staff were very accommodating. Couldn't ask for any more.

the location was good and the staff was very helpful

the glass bins got emptied very early

guys in reception were great on check in, very good communication and very easy to chat too. hotel had it all going on

room was tiny and the window in room was broken so didn’t lock and it had extremely easy access to get up to it. I would hate to be in there if I was a solo female for instance

Location and price

Not enough bar staff considering the amount of guests, had to queue for ages to get served

the beds are so uncomfortable if you sleep on your back,

everything

nothing

Everything

Cleanliness, the crushed velvet cushions on the bed smelt like sweat. There was dust/dirt coming from the ceiling when the upstairs room moved about. Mediocre level of cleanliness around the whole room. The room did look more modern which is a positive and the location of the hotel is good: close to amenities and in walking distance of everything you go to visit in Blackpool and also close to free parking!

nothing

was given wrong rooms,staff were rude abd abrupt,and room door didnt lock,was given sea view room and windows were so dirty couldnt even enjoy that, fighting in early hours with police and sirens

We didn’t have breakfast

It was utterly appalling

The bed was so comfortable and nice clean room and view was amazing and the staff was so polite and friendly would definitely stay again

The bed was a little bit small with 2 people as we both tall

Excellent staff good location fabulous

Nothing fabulous

we liked the ground floor . friendly staff . facilities were excellent . value for money . good entertainment .

there is nothing we disliked at all