The staff were excellent and very helhful.

The noise frpm the street was awful.

Lovely typical Creole house in a quiet location in the centre of Saint Denis!

Staff was mazing doing a lot to feel comfortable, reception young indian especially, he was new in the city since couple of month

Property misses parking

staff was very welcoming and gave us the room early; refreshing welcome drink included!

It’s a beautiful historic house converted to a hotel right downtown amongst other properties from the same era.

Unfortunately we were not placed in that beautiful house, but rather a modern annex behind the hotel. If it just was that, ok. But the quality was simply not there. The bed was hard and lumpy plus covered with a plastic protector (like for potty training a toddler) under the sheet, making it sweaty and uncomfortable all night. The water pressure was abysmal, impossible to wash your hair, and the temperature only ever got warm, not hot. There were tree branches just outside scraping the window and roof constantly, and the a/c was intermittent. Coffee and tea are provided in the room, but only espresso cups. As we drink tea with milk, we asked for larger cups but there were none. Same with the milk, none available even apparently with the €18 per person breakfast, no milk or cup larger than a child’s teacup for your morning tea. Literally all the other places we stayed in over a two week period were great, not this one. They could do better. And Booking needs to let the consumer know which rooms are in the historic house and which in the annex.

Breakfast was much more complete during my last visit.

Variety/Quality/choice

the cleanest rooms I have ever been too. period. the bed is also very comfy.

nothing in particular.

the fact that it is an historic monument, I liked how the room is made and the staff services

unfortunately the pool wasn’t functioning, previously told the restaurant would be open for new year and unfortunately not. I would rather have a bath in the room than a shower.

It is the second time I stay in the area because I like left bank, walking distance to Notre dame. The breakfast is great and value for money. I like most is the hotel have renovated and nice and clean, staff very helpful. Next to the hotel, there is a nice busy restaurant.

Very nice and charming little hotel, very welcoming receptionist and well placed in the city. Within walking distance from pedestrian area. The rooms were a comfortable size and airy. With an additional Euro 30.- we could keep one of the 3 booked room for a late checkout (1PM)

We had ordered 4 breakfasts the evening before for the next morning (served between 06:45 and 09:45) and even though we showed up at 08:30 the breakfast buffet was almost empty, plates and cups and napkins were missing…The waiter then filled a bit up and provided for the missing dishes but it didn’t look like he was prepared for us coming for having the ordered breakfast which is for an extra Euro 18.- per person…

Great location, good restaurent and charming rooms

Fantastic stay in a fantastic hotel! Also enjoy the excellent restaurant if you book there!

Nothing

Rooms were correct and nice. Shower was quite comfortable. The restaurant menu was very good and the food was excellent.

Nothing relevant.

The hotel is an astonishing colonial house placed on one of the most beautiful streets of Saint-Denis. Made it perfect to explore the city or just relax there observing the surroundings. As we arrived, we were offered some welcome refreshing drinks which is always a touch of class. The staff was very friendly and ready to help. The room was very nice and comfortable without losing the spirit of the house. It also had some free coffee pods and water which is always appreciated. Definitely, we will come back there if we are back in Reunion.

Nothing

very nice

nothing to do with the accommodation but we were in Saint Denis on a Sunday. everything is closed and hard to find restaurants so it was a bit deserted.