The room was clean.

Avoid at all cost. To keep it short, I was "kicked out" of the unit after 1 night (booked for 4nights). Got a message via whats app that he was canceling my stay and to come back immediately to get my stuff. After returning from across the street at the laundromat, as I enter, he shouts at me that I caused the dirt on the wall. He then shouts at me that bicycle is not allowed inside the room. I pleaded with him as I had the Gravel World Championship next day. He shouts back at me that I have 20 mins to pack my things and leave. I pleaded again that I will clean the walls but to my dismay, he simply shouted to leave. Never in my life was I ever treated in such way and was in complete shock. Hurrily packed my stuff in plastic bags, bag, bike etc since I was given only 20 mins. Luckily met the owner of the laundromat across the street who helped me suggest a hotel (booked in booking.com and had 1 room left luckily) and even drove me there. Later I received an email that this place is charging me 500 euro to repaint the walls plus the 4 nights I booked, after reading that, I simply didn't any words. This traumatic event kept me awake and obviously affected my race in a huge way. I am writing this so that others won't have to go through such traumatic event in their life. If this happened in my own country and if I wasn't racing the next day, I would have fought back. Been using booking.com for decades and having stayed in so many places around world, and never has this ever happen. I believe the owner/manager is heartless and such inhumane treatment should never be allowed.

Excellent shower, decent size room with couple of UK TV channels. Just enough walk from leuven center to be comfortable. Kitchen area , sink shower and toilet are all in one room. Which did seem odd, but we did make it work. We didn't etempt cooking or heating food, but it does have the eating area if you want takeaways/ delivery. Room was serviced each day , unusual with a apartment rental. Parking was nearby in underground car park and there is 2 flights of stairs. We didn't see the host much but that was perfect for us, but he was usually there and available to message. Quite area with good glazing to keep noise out.

Towels were a bit hard, but then noticed this at other stays in Belgium. A couple of J cloths and spray cleaner would be a good idea as you are washing up the cups and then using as bathroom sink. Just a few bits that need attention, the flooring between the rooms is apart and I kept tripping on it and stubbed Deep clean in area between the shower and sink unit is needed and under the bed .

It’s a little, centrally located hotel in a quiet area. It is cosy, comfortable and functional. The staff is friendly and welcoming.

The owner is very caring and helpful

De persoonlijke ontvangst en zorg is zeer goed. De kamer heeft een luxe badkamer en goede bedden. De locatie is dichtbij het centrum en station. Ook parkeren was zeer betaalbaar.

Het kan soms wat luid verkeer zijn in de straat, maar oordopjes zijn gratis beschikbaar.

Goede prijs/kwaliteit verhouding. Nette kamer met alles wat je nodig hebt en een betrokken eigenaar.

Fijne locatie en ruime kamer!

Niets

La facilité pour se garer à proximité La communication et les informations fournies par le personnel avant l'arrivée. Le self check in simple et clair. Le confort Le sèche cheveux et la machine à café La communication après le séjour via whatsapp

Le nettoyage pas optimal Quelques réparations à faire dans la salle de bain L'absence d'une couverture supplémentaire dans la chambre pour la nuit.