First, I should mention the hotel's excellent location in the city. Then, I would like to talk about the cleanliness of the hotel and rooms, which was outstanding. Additionally, the hotel's prompt response to online reservations was commendable.

The room doesn’t have a refrigerator, and it also doesn’t have a closet. On the second day, cleaning was done, but the toilet liquid container was empty. The internet speed was very slow, and after each screen shutdown, you had to log in again. If you have an essential need for the internet, I wouldn't recommend choosing this hotel. You can see the mentioned items in the photos. Due to the wooden floors in the hallways and rooms, a significant amount of noise from people walking in the rooms and hallways can be heard, disrupting the peace of the night and morning. Additionally, due to the lack of acoustic insulation in the rooms, conversations and interactions from adjacent rooms can be heard as well.

clean and comfortable rooms, efficient check in online,

no

it was big and very comfortable

the walls are very paper thin so we heard almost everything our neighbours did, including being very loud at 5am which wasn’t fun

The place was very clean and in an excellent location away from the mad tourist crowd

We were not able to get Wi-Fi even though it's offered.

Breakfast was excellent. Location…a bit far from the old town

No elevator!

Room was very clean. Shower very good. Beds excellent. Very easy access via metro to both the airport and the sites of Porto. Luggage storage at the start and end of our trip was a real bonus.

An extra chair would have been useful

Good location Luggage lockers are available. Easy access to staff if you have any questions.

Wifi connection was difficult at night.

close to metro and sports bar

was all good

Very good location, near a tube station and not far from the city centre. Place is very clean and well organised. Very good value for money

Thin walls, you can hear other flats mainly the one above you. Also, there is no lift

Modern, clean hotel. Really close to Trinidade station and to the city center.

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Neat and clean. Good location and we could walk everywhere. Breakfast room was nice to have as we went to the grocery store and ate at the hotel.

Towels were replaced in one room (we had two) although they were hung up. The breakfast room could use a fridge and maybe a sink and kettle. Not too many restaurants close by.

All communication happened online, very responsive. The place is well located with metro and shops nearby. The room was big with 4 beds, balcony and a big bathroom. Great for families. Can recommend and would repeat.

location

no information

Good communication leading up to stay. Room was comfortable and exceeded our expectations

We could hear the movements of other guests in their rooms. Could hear the sound of floorboards creaking and people talking

Lovely building, great style, 5 min walk from Trindade train station was perfect for us. Code to enter building and room very convenient.

Nice building with good room. Very clean. Good contact in advance of arrival with instructions on access.

Very nice, spacious rooms. Always clean. Close to the city centre.

Everything was ok.

Code for open doors was really great idea

It's great that the access is granted with a code and you don't need to pick-up the keys from the host. The room was spacious enough, the beds were comfortable and the shower the best. On the ground floor there is a room, which you can use for breakfast (with a microvave, coffee and snacks machine and the cutlery).

The location is not very central, however, there is a metro station near by. Our room was on the last floor (there is no lift) and it was getting too warm during the day. The wifi was really slow. It would be nice to have a small fridge (like minibar) in the room.

Easy check-in, all perfect

It’s very clean and convenient.

There’s no elevator:(