Our stay was perfect. Highly recommend

came out to Miami to celebrate my boyfriend’s birthday! I loved my stay this unit was very clean and spacious.Staff was nice very helpful. I will definitely be coming back. Thank you for having us! :)

This unit in the same building as the W Hotel is on a high floor with a great view over the pool and the bay. Everything was exactly as promised as it was easy to take advantage of the amenities, including the great pool, spa, and fitness center of the W Hotel and Icon Residences. There are many restaurants within a short walk. We would definitely stay here again.

My stay wasn’t perfect, there were very loud neighbors, playing music all night. Building security didn’t care to come up and investigate until I sent them the exact room number of the source. But beyond that I didn’t have any problem. It’s not the owners fault, but just know that this is a building with a lot of short-term rentals and random guests like that happen to stay there… The apartment itself is fantastic, has all the amenities necessary for a stay, and has a breathtaking view of the Miami river and bay.

Gorgeous room, beautiful view, great location. The host was very responsive and helpful when we had any questions or just needed some recommendations to eat or go out to. My boyfriend and I absolutely loved our stay here. We can’t wait to come back to Miami.

The space, decor, and views in this unit are great and the managers are very good communicators. The bed/pillows could be a tad better and there is vague elevator noise because o the position of the unit.

Was amazing sunrise on the morning with the sun and the moon sunset Views to the gulf and the city I hope come soon. Recommend 100%

The locacation of this property is amazing...The staff was great

Management is very friendly and responsive. I wish they would install a grab bar in the shower in this unit- it’s a tub/shower combo and the step in is high and wide. I’m not mobility-limited, but everything is slippery when wet and I had to be careful not to slip.

Everything about the place looked clean until we found roaches in a kitchen cabinet…. I text a video to the host and it took hours before they switched us to a new unit, which ruined an entire day of a short vacation. Though they switched us to a bigger unit that was unoccupied anyway, they acted like this was some huge favor they did us when switching us was obviously necessary. They made no additional effort to reconcile the ordeal (despite begging us not to give them a bad review…), not even agreeing to refund $50 in parking fees. When I expressed this disappointment in service to the host she told me that if I didn’t like it, I can vacate the property within the hour for a refund. Bare minimum in terms of customer service in my opinion. You can tell this building just churns out Vrbo guests (hence the roaches) and is beginning to look run down. I’d avoid staying at this location. It felt gross and tacky in every way.

The property was gorgeous with breathtaking views! The property manager was great to deal with and very flexible when we had a schedule change. We would definitely stay again!

Before my stay I had a few questions they were all answered in a timely matter. The check-in process was so smooth and fast. The property manager is AMAZING!! The room was as pictured. We loved it. The only bad thing was the construction waking us up in the morning, which isn't their fault. I am already planning on booking another stay. Thanks for the lovely stay.

Beautiful place

Excellent service

My husband and I were in Miami celebrating our anniversary and chose this condo. Everything was like advertised and we really enjoyed our stay. We will stay here again! Shonda Hunter