La ubicación, instalaciones la limpieza todo muy bien los dueños súper amables

Todo súper bien

Nice staff

BED BUGS - bites showed up a few days later (as is normal with bed bugs). Went to check their reviews on other sites, and confirmed my suspicions - the hotel has an infestation that they are lying to guests about. DO NOT STAY HERE. I have about 20-30 bites and welts, on every part of my body.

Location, comfy room, nice people

Cigarette smoke came in windows from below constantly, expensive, expensive disappointing breakfast

Location

The beds was not very comfy.

The hotel was located perfectly to walk to everything we wanted to see. We liked it because it was in a quiet neighborhood so we could relax at night. The staff was super friendly and our room had a view of the canal. We loved our stay.

nothing. everything was great

Nothing

I did not show up because I saw on the Internet they have several bed bug issues and complaints about it, I didn’t want my travel to be disrupted because of this or worst, taking a plague with me. The stay was already payed, I fully understand the cancellation policy. However, I asked for a refund because of the hygiene concern, at least they returned €18 (city tax I guess). I had to find a different accommodation that day.

Een van de gezelligste hotels van Amsterdam. Met een super mooi uitzicht op de gracht op één perfecte locatie. Het personeel is super vriendelijk en beleefd en zorgt dat jij je welkom voelt en je ook thuis voelt.

Alles is gewoon in een woord perfect. Dankbaar dat ik hier mag zijn.

Very central, nice view on canal

Not very clean at all, badly equipped kitchenette, very old and worn furniture. Even if this is not an appart'hotel, the room was still advertised with kitchenette, but do not count either on dishwaching equipment being available, nor on room service, which is limited to emptying the rubbish and changing towels (unplesant manager dixit!), unless you insist about it (which we did, and obtained after an extremely unpleasant verbal exchange despite my attempts to be smily and courteous). Most of all, what really displeased us was the extremely unpleasant attitude of the manager, really obnoxious. I want to specify that there are two people in charge and that the first one we met, a smily bold gentleman, was perfectly nice, helpful and courteous. Unfortunately, the next two days he was replaced by an aggressive and completely unhelpful man, for whom clearly making money is the only important thing, and certainly not being courteous and helpful with customers. Maximum profit for minimum effort. I am not surprised of the previous comments made on the website, and his rudeness can be also noticed in his own answers to previous customers. After begin aggressed verbally, we will probably also receive an aggressive answer to this message....