La stuttura era molto vicino all'aereoporto. Personale sempre disponibile e gentile. All inclusive molto valido

L’hôtel est sympa et l’emplacement est parfait. Le buffet de petit déjeuner est super.

Plus on approche la fin, moins les chambres sont bien nettoyés et l’avant dernier jour, c’était la catastrophe.

Las habitaciones son muy amplias y comodas.

El buffet es un poco limitado y los servicios asi como horarios del hotel estan muy dirigidos al publico extranjero.

comida esquisita y servicio perfecto

Lo que más me gustó fue la atención del personal y el cuidado de los detalles. Desde el primer momento nos trataron excepcionalmente y demostraron estar muy atentos a que estuviésemos cómodos y bien.

There were several good factors that contributed to the overall score of the hotel. The different entertainment options and scenery were fantastic. Not many hotels can offer a kayak trip on the premises. The buffet was average but had a huge variety. The number of pools allowed us to try out multiple locations. The massage service offered by the hotel was very comfortable, and I would love to do it again. The welcome staff at the reception gave us a refreshing and kind greeting as we entered. The bars around the pool, along with the restaurant next to the pool, offered some nice and interesting food (specifically the Bao buns), which was a nice surprise compared to the typical British-style food served at the buffet. Overall, this hotel offered multiple entertainment options for the guests. (Beginning of the negative review as I couldn't fit it all) The hotel had many strong points that helped elevate its standards. However, a group is only as strong as its weakest link, and sadly, this place had several. One can only expect a certain standard for buffet food, and for the price, it delivered some decent food. In that case, there is not much I would deduct points for, as the price was quite affordable. However, there were some instances that left a poor taste.

On the first day at the buffet, we had an excellent server who was charming, fun, and delivered impeccable service. However, on another day, we had a different server who didn't offer us anything to drink for almost 30 minutes. We finished our first course of dinner before we had to wave down a server to ask for drinks. This server seemed almost annoyed by the request, which left a disappointing end to the evening. The worst offender of poor service was the bar next to the reception. Two nights in a row, we tried to have a seat and order drinks there. Both times we were told a server would come to take our order, but no one ever showed up. We waited around 30 minutes before deciding to leave. Forgetting guests during a busy night is understandable, but two nights in a row is quite egregious. As for the pool and the sunbeds, it seems to be an issue of inconsiderate guests. There are multiple signs around the pools forbidding reserving sunbeds, but this rule is not enforced. The guests would leave their towels on the sunbeds for several hours. Entire pool areas were empty of people but filled with sunbeds covered in towels. Some people were gone for the entire day, leaving their towels behind. As for the cleaning, our room was mostly fine but the shower had not been properly cleaned as there was hair on the floor. Hopefully that won't be happening again in the future. In many ways, the work of a critic is easy. We risk very little yet enjoy a position over those who offer up their work and themselves to our judgment. We thrive on negative criticism, which is fun to write and to read. Barcelo Hotel is rated as a 5-star hotel, but what elevates a 4-star hotel to a fifth star? In one word: service. Sadly, Barcelo could not live up to its reputation as a 5-star hotel.

Nos encantó, es un TI diferente, para todos los gustos, con zonas animadas y zonas tranquilas, más pensado para adultos que van a relajarse, sin jaleos. La comida variada y rica, el personal super atento y amable. Tener la posibilidad de visitar la Reserva Ambiental es un plus

The hotel was huge , clean and beautiful. Staff was very kind and polite 😀 Also the breakfast was very very good .

Dinner was every day the same 😕