Location

I had a ground floor room very dated, wonky toilet sleep and the bed is in need of replacing. You can also smell the food from the early hours which put me off breakfast!

Excellent stay - hotel great and the staff I met superb - very helpful and friendly.

N/A

Hotel responded positively to our request for a quiet bedroom . Staff very friendly approachable and helpful . Peaceful location all was clean and comfortable.All you could want from a hotel while travelling.

breakfast was well worth the money.

nothing to add

Great location, staff very friendly, food good and rooms clean and well stocked.

N/A

The place is very nice, amazing and quite. You enjoy the warm welcoming team and the help is vey quick and up to the expectations. The room is clean and good size for the four of us. My two children were happy. Food and breakfast are fine.

Nothing to mention.

Very friendly staff, comfortable and quiet. Lovely breakfast.

The bar area could be improved.

Tout est absolument parfait. Accueil formidable. Lits très confortables. Petit déjeuner extra, offert pour nos 2 enfants. Vraiment une très très bonne adresse.

Je ne vois rien à améliorer pour ce court séjour.

The beds were really comfortable .

The floor in the bed room had slithers of glass on the carpet my grandson and my daughter cut there foot on. The guest in the a- joining room banged hell out of the door shouting to stop making a noise making my 4yr old grandaughter as she opened her suite case to get her swimming things out singing as she was excited she was then in tears. We went swimming at the hotel very disappointed we had togo from the hotel to separate outside building to the pool freezing and wet outside with 2 young children. The pool was fine dated but ok the changing rooms dirty , wooden skirting boards rotten wood , Toilets both disabled and other dirty stinking of what smells like sewage. All in All VERY DISAPPOINTED WILL NOT BE RETURNING OR RECOMMENDING THE HOTEL. Shame as i had saved to give my daughter and grandchildren a nice weekend away to get over a very upsetting couple of months they had been through. Not Happy

Good location clean, good breakfast

I couldn’t work the shower

Lovely views.room was on the ground floor which was perfect for us

Breakfast was nice. Fresh. Rooms were easily temperature controlled so nice and warm.

Beds were uncomfortable. Mattress was hard. Shower wasn’t hot, was only warm.

Great location. Room lovely and bar area nice

The pool was in a different building, changing rooms could have done with a clean/update. We stayed when there was a wedding which was noisy - but the team in the hotel were great and can’t fault them for their service.

Super location, nice breakfast menu and excellent evening menu

Lovely friendly Staff. This was my second visit. Lovely food, nice clean room. Nice breakfast area which Staff managed brilliantly. Nice bar/lounge area and Lovely surroundings.

If I was to critise anything I would say the bathroom/shower cld do with updating. Not keen on shower curtains but was clean. Could do with different light switches for each bedside lamp. They were either all on or all off. Could not turn off individually.

The hotel was great with great facilities we loved the swimming pool and the staff was very helpful and friendly and always willing to help the food was delicious

Great location for Cheshire oaks, good food and friendly staff

Loved the scenic element of the hotel very peaceful. Large spacious and clean rooms very comfortable bed. Quiet hotel and lovely reception staff.

Girl with red hair on the bar not friendly at all did not smile and said they were not serving coffee at 2pm after we checked in? Also was more interested in speaking to the men drinking their pints at the bar rather than serving people waiting of seeing if you needed assistance. We went for coffee elsewhere. This is not a reflection of the other staff.

Large comfortable room with great view of canal. Friendly staff, nice quiet on-site restaurant.

Nothing.

Good location, nice room that overlooked the waterway and the museum, breakfast was lovely and all the staff were very helpful and polite. Would highly recommend if visiting Liverpool, chester etc and the free parking was a bonus.

Nothing to mention.

Every thing was good and we especially enjoyed the view from our window

Not enough storage for the clothes for two people