El entorno, muy bonito.

Que en 9 días sólo limpiaron mi habitación una vez y porque reclamé.

Le petit déjeuner est copieux et varié L’emplacement de l’hôtel est top avec un accès à la plage, il faut compter 45/50 minutes pour rejoindre le centre de Sainte Luce à pied par la plage Le personnel est très agréable, accueillant et facilitant, que ce soit à l’accueil, au restaurant, au snack où les femmes de ménage Vous pouvez réserver des excursions sur place avec Christelle et celles-ci sont formidables et bien organisées, un pur plaisir Nous n’avons pas eu de souci de wifi

Le logement, est très rustique et vieillot ce qui ne donne pas du tout envie et vous interroge au sujet de la propreté…Il y a un distributeur de gel douche dans la douche mais pas de shampoing ni de quoi se laver les mains, vu le prix de la nuit, le rapport qualité/prix n’y est pas du tout… Il faut aussi savoir qu’il y avait une baie vitrée et deux fenêtres dans le logement. Les fenêtres n’ont pas de vitres (ce qui est le cas partout dans l’hôtel), vous entendez donc tout ce qui se passe dehors et vos voisins, en termes d’intimité je vous laisse imaginer…sans parler du fait que lorsque vous mettez la clim, le froid s’évade ! Les matelas sont plutôt confortables mais attention à chaque mouvement de votre binôme ce sont des sensations fortes assurées… Il y a aussi un souci d’insonorisation car le matin vous êtes réveillés par le bruit des portes de chambre qui claquent.. Si vous voulez une serviette de bain, il faut laisser une caution de 50€/serviette sachant que celle-ci fait la taille voir un peu plus petite qu’une serviette de toilette…nous avons donc dû en acheter… Il y avait un coffre fort dans la chambre mais vu l’état ça ne donnait pas envie d’y toucher (rouille) Enfin nous avons dîner une seule fois au restaurant le soir le jour de notre arrivée, il faut savoir que c’est une sorte de cantine donc nous avons trouvé que c’était cher pour ce que c’était (18€ le plat uniquement sans boisson dont les produits ne sont pas nécessairement frais)

personnel très gentil, 3 piscines pratiques d’accès, mer à proximité. hôtel bien situé

peu d’offres pour se restaurer ailleurs qu’au restau principal de l’hôtel. le snack et bar n’ouvrent qu’à 16h.

L’emplacement parfait pour visiter la côte Caraïbes. Les belles plages proches de l’hôtel. La propreté de la résidence. Le calme de la piscine près du bar.

L’équipement des chambres un peu vétuste. Les chambres mériteraient un bon rafraîchissement: peintures abimées, portes qui coulissent mal, canapé usé avec coussins dépareillés

J'ai aimé la vue.le petit déjeuner était bon.

Il faut rénover

Pas grand chose

Les diverses nuisances du voisinage et l’état de la chambre

Le petit déjeuner parfait rien à dire et la vue et la piscine

le personnel pas trop agréable l’es finition de l’hôtel à revoir mais vraiment les peinture les chambres aussi tout a refaire pour un 3 étoiles c’est bof

dated - tired -

Beautiful location and exteriors. The swimming pools are very well maintained.

The room was a little bit run down, but fair enough. Restaurant expensive and really deceiving

Loud music from bar which you could her in your room on friday and saturday until 22:00. No beach towels if you stay 3 nights or less.

location was perfect and having our own kitchen was nice

our room was without any compliant ventilation so mold appeared day to day and the smell was intolerable, including our clothes. at the beginning we had to warn about a blocked shower and a leak from the hot water tank. we were so far from the beach and without any garden view.

The room we upgraded to was very nice with a good sea and pool view. Well situated with easy access to the beach and restaurant. The hotel is well situated to explore the south of the island.

The initial room (over the road) we were given when we arrived was unacceptable with a damp smell and depressing decoration. We were given another room that first night which was still very depressing with no character but at least didn't smell of damp. Following a talk with helpful staff we upgraded the following day at a small extra cost and were very happy with our new room.

location is good

needs renovation

nice hotel with 2 pools. food was yummy. staff super friendly … room had a outdoor kitchen and a fridge.

no vending machine for drinks.

Live music and things to do inside the hotel

the walk from the room to the hotel was far and especially the beach, also we were told we needed to take out the trash but didn't see where to throw the trash away. Furthermore, the fridge was small and the freezer was too small for us, also kitchen did not have enough things to cook anything

upon arrival we were given the wrong room, we had to wait 1 hour for them to find a room for us. the room that they found the walls were damaged and the bed was undone. we had to go ask for the sheets

There was never any soap or shampoo in the room, strange for a beach side hotel.

Great location right on the beach. A spacious room and generous breakfast.

Mosquitoes.

Service needs improvement. Better hours for the bar.

I was in an urgent situation where I had nowhere to stay for the night. I booked a room in this hotel, but then my situation resolved itself and my accommodation elsewhere was available. I therefore cancelled the reservation, and asked the hotel if they could be flexible in my case and waive the cancellation policy that meant I had to pay the full cost of the room. Take note that the hotel was not full that night so I had not booked a room that could have been taken by another customer. The hotel refused to be compassionate in my case and took the whole payment. I know that hotels do have flexibility in certain cases to waive their cancellation policy, and I was disappointed that this hotel would not react to my extenuating circumstances.

price

to far from beach

The breakfast is amazing, fresh fruit, amazing panorama, and extremely good service

I can't say something I didn't like because everything was fine

nice place along the beach, bathroom and bedroom clean but old.

old hotel who needs a real refresh. breakfast buffet is big but bad quality of food. souvenir shop announced opening hours that where not respected. I reserved some gifts and when I came back to pay, it was closed, while the hour was not yet passed. Hotel is not aware and can not help.

Amazing beach near hotel. Very friendly english speaking staff in front desk willing to help. Room was clean. Live music show in the evening in caraibic style.

Room and faclities passed best time of life. Swimming pool were opened late.