Just about nothing but the price.

We have only complaints. We arrived 30 minutes before checking time at the key office. We received our key and would receive a call as soon as it was ready. We NEVER received any more communication from that point. At checking time we decided to enter the property. It had, at 3pm - check-in time - not been cleaned from previous guests. The apartment had obviously been smoked in. There was ZERO wifi. Not a modem in sight. The tv had no apps, only Italian tv. At 6pm a crew of three cleaners came in and took out the garbage, changed the sheets and gave us new towels. They were there a total of 10 minutes. I tried showering but gave up after fluctuating between freezing cold and seriously scalding for a few minutes. Also note: we searched for a place with a shuttle. There is no such thing. There is an airport taxi they will charge you to organise for you. This may have an attractive price tag, but don’t be fooled. 24 hours after checking out we have still not received any communication saying we can check in.

The apartment itself was clean and comfortable.

Check In is far away from the apartment. You have to walk about 15 minutes, up lots of stairs, carrying all your luggage and with the kids to get to the apartment. You have to pay a tourist tax in cash. The nearest ATM is quite far away. We arranged a shuttle to the airport that was confirmed. It never arrived. Luckily there was an Uber available. It cost half the price of the shuttle. The staff had said no Ubers would be available. It's actually quite far from the airport. We should rather have stayed in Rome another night and gone to the airport from there. It took a long time to get a bus from the airport to Ostia.

very large apartment with spacious balcony and economical

many things were not acceptable: -tried to communicate with the contact/reception about problems with the apartment but no one contacted me back (poor service) - broken appliances, -toilet not working very well, (very little toilet paper provided-1/4 of a roll) -only 3 cups /and only 2 glasses but sleeps 4, -power points broken in all rooms (or they don’t work with the appliances that are next to the power points ), -photos on booking.com do not match the apartment at all. - long walk to get to train. station - keys are at a random location nowhere near the apartment we stayed in - very inconvenient when travelling by public transport -random furniture

very clean

The location was great, and the apartment was big and very nice. I would recommend it to anybody.

Nothing.

The apartment was HUGE. For a while I lost my way in it, bu after a day I learned to get around. And it was luxurious as well a close to the sea and center.

Nothing.

Location of the apartment was right in front of the Financial Police school where the work activity took place. That was also the reason of my choice. Walking distance from the beach. Apartment was very clean, nicely decorated , with functioning AC. The Nespresso machine was a real added value in the morning!

Even though I stressed the need to confirm the booking of the apartment in the vicinity of the financial police academy, upon arrival I got the key of another apartment due to an alleged ‘Covid case’. When I complained about it, the reception staff provided me with another apartment conveniently located. Free shuttle bus to the beach is not available after 17:00.

Place was nice and tidy.

shower was on and off hot water. other toilet bowl had slow tap water.