Very beautiful hotel and surroundings. We stayed in both the double room and the canopy suite. Very nice both of them. Canopy suite was spectacular with a great view and closeness to nature. Friendly and helpful staff.

Everything, the place is amazing, the restaurant has really good food, and good drinks. Amazing pull and views, in the middle of the jungle. The natural pool and the path are such a nice add to an already amazing place to stay.

It's located 1 hr away from Tarapoto, it's absolutely worthwhile. No AC in the rooms, wich can be pretty hard with 38°C, and the levels of humidity of the Amazon.

Super bien

The location was amazing, serene, quiet and green! And with a great pool, as well as the river and a natural pool! And the suite room is excellent, by far the best in the entire lodge. Also, the food and service of the restaurant/bar is top notch.

Very poor communication with the administrationof the hotel and the reservation desk. DO NOT BOOK THE CANOPY ROOM! It's the 'most expensive' room available, but the doors are not constructed well (we had to kick the door every time we had to open it), the bathrooms and water don't work, and the fact that it's surrounded by trees, there is no mosquito net, which means our bed was full of bugs at night! Like crawling in our pillows. Also, they publish incorrect photos of the canopy rooms, making it look A LOT bigger than they actually are. Which they are a bit deeper into the foresty area, not worth the price they charge at all, especially since the reservation desk is actually a bit clueless of what goes into each room. Go for the double bed or the suite (suite is the only one with A/C, if that concerns you). Also, when we asked our rooms to be changed, they gave us discounts, but on DIFFERENT ROOM RATES (lower) than what were published on their reservation platform, and essentially gave us back (in consumption at the restaurant, not in cash) 120 USD less than what they should have. Also, for 2 nights, no pillows were provided and we had to take them from other empty rooms - not something you should do if you're paying upwards of 120 USD per room. Be sure to check the bathrooms and water in your bathroom before you check in completely, because even in the new room that was given to us, the flush wouldn't work well and no effort was put in to fix it. DON'T BOOK the night tour unless you're sure you will go. Even though they are carried out by the same hotel staff, they charge you before hand and if for some reason you can't make it (in our case, 2 of us fell a bit sick), they charge you anyways saying "we already paid our staff the money for the tour, even if you didn't take it". Which is the weirdest thing I've ever heard.

This lodge is really beautiful, just like the pictures. It’s located like an hour away from Tarapoto. We stayed in a suite and the view from the room was amazing! waking up everyday with that view just made your day better instantly. Breakfast is included, and it was good everyday! They also have a restaurant for lunch and dinner. The pool is big enough for people to hang out without feeling like a public pool. Drinks at the bar are decent. This lodge also offers some tours inside and outside the hotel, even if you don’t take them you can walk around the property and feel like you’re in the real jungle. they also have a waterfall/natural pool in the hotel which was nice for the hot days!

Since it’s an hour away you gotta rent a private van or car to go to the hotel. it’s not easy to get there if you don’t rent a car in advance (you can do it through the hotel). There’s no phone service here, and the wifi didn’t work very well, I had to work some hours there and I had trouble connecting to the wifi. Food at the restaurant is nothing memorable, kind of bland; and you gotta eat there because there’s nothing around. Also, the staff can care a bit more about customer service and not behave like they hate their job :). The bar didn’t have any other drinks besides Macerados. i feel like this lodge also need more vibes and ambiance. If you stay here more than 3 days I feel like it can get boring. Another thing we noticed, is that when we checked in we didn’t get any info about the happy hour and some features the hotel had, and found out when other people were checking in. The thing we didn’t like is, we saw tourists (foreigners) getting tours of the hotel and getting a detail explanation about the hotel when checking in, but we got a 5 min check in without them telling us anything or showing us anything about the hotel LOL! We stayed in so many nice hotels when we traveled and we’ve never been treated a different way just because we looked “locals” or didn’t look “foreign”. We were not expecting for them to treat us like royalty but I mean if you’re paying/leaving S/.2000 in a hotel in 2 days the least you expect is the staff to treat EVERYONE the same way. Would we be back? Yes, because this place is too beautiful to get ruined by a bad experience of a person.

it was very quiet and peaceful. Relaxing and clean air . The staff were friendly and helpful.

The steps and all were a bit difficult to walk on , especially after dark . minor complaint really . We were expecting more variety of foods and fruits .

perfect location, breakfast was very big and good, everybody was super friendly.

The food was good and the frond desk people were polite. The location in front of the Huallaga is cute. The housing-keeping lady was very helpful, way more knowledgeable than the restaurant staff. We asked her some questions about the area and she knew everything!

I understand that we were in the jungle but there is no plan placed for bug control. It was so gross to wake up with all windows, blankets, floor and bathroom packed of dead flies. Even the swimming pool was packed of dead bugs. In our last day, water was filtering out from the upper room. Place needs urgent maintenance for sure. I understand that these are rough times for the hospitality business, but dont charge so much for just ok quality.

Absolutely beautiful resort in the middle of the jungles. I loved that it’s very secluded from the rest of the world. The place is perfect to recharge and connect with the beautiful nature. The staff is great! Very friendly and helpful. Food is delicious + you get free fresh fruits right from the trees.

Nothing