The building and the premises are very nice. Own parking lot. The bar by reception is nice. It's a wedding venue.

The room was still under construction: the hose for the center light was exposed (the lady at reception said that it was an actually functioning smoke alarm). The balcony had a lot of pipes and cables coming off the walls. The bathroom had a tiny shower with a tiny curtain and very bad pressure. We requested a double bed and we had a twin bed - they didn't change us the room although the hotel was half empty. The pool is under some very big pines and therefor lots of pine needles in it. My husband arrived to Civitaveccia with the ferry, which was 2h late. The kitchen was closed by the time he'd already arrived (21:50), with no option for room service. The area is full of big houses with gardens, so it was difficult to locate a 2nd option (we went past 3 restaurants that were also closed). We had to walk for 15minutes to find a restaurant that would serve us.

Free shuttle although it was late. Car parking.

Room very dated with wear and tear. Bed not comfortable. Breakfast very underwhelming Hotel reception and hotel locked up at night and no out of hours contact - we returned after a wedding and couldn't get inside until after a very concerning 15 minutes a worker in the kitchen heard us and let us in. Nowhere to get water

Overall it was ok .clean sheets ..clean towels ( boy too thin though) .i expected to have a more modern look but it was ok I didn’t mind the feels it has.

Just few small details .hair dryer not good . The towels supplied: we expected bigger and thicker towels also because is winter . The shower plastic cover was annoying and not that clean or maybe too old . also in the shower there was no space not a shelf to place shampoo containers , soap ...!! there was an off smell in the room as we walked in at the end of the day ( sewerage loke smell) 🤷‍♀️?? which would partially go away with the air conditioner on. There was no fridge in the room.

The facilities were fine. There was only one lady at the front desk who were friendly and very helpful.

The bathroom smelled like a sewer - there was definitely a problem with the drain. Furthermore, we found the staff to be unfriendly and unhelpful in general. All in all not good value for money, unfortunately.