I really don't know how this can be a 3 star hotel. it seems more like poorly managed airbnb. first of all, there is no check in at time range written in booking but they leave keys in the envelope outside at the windowsill (so technically anyone can grab them). there is no staff on site in the afternoon. there is no ventilation in the bathroom so the mold is everywhere. next to bed u got a socket but it is used by the small lamp so u can either charge ur phone or use the lamp... our socket was hanging from the wall, wires were visible... it is simply dangerous. oh I almost forgot, if u wish to have your towels changed u need to pay extra 5€ per change (which is a normal free of charge service in any other hotel). there supposed to be code protected doors but they were not working (u could open without code). for disabled people there is a "lift" that can slide them to the first floor but in order to reach it u need to first go through quite big step which seems ridiculous. parking spaces are private but on the street. pity that they only relly on the location but don't really care about quality or service.

close to the ski resort , friendly staff

room smell

location is the only factor for this hotel

breakfast was very bad, sewage smell all over the hotel and the rooms, radiator that does not work, shower that is broken, hotel personnel that is rude and not helpful. I forgot the ‘free wifi’, Non existent.

The breakfast was abundant and varied. There is also a hotel restaurant working in the eveneings and the food was very good (they have a great cook). Except for the male employee who was rude to us whene we were leaving, all other employees were nice. We also loved the location, which is just across the road from the ski resort.

The room we stayed in smelled of mold and a large wet and moldy stain could be seen on the wall behind the closet. Check in is at 4 p.m. and check out is at 9 a.m., which are quite unfavorable hours, they could extend the check-out time and allow earlier check-in. When we asked, if we could at least leave our luggage at the hotel while we ski (and until check-in), we didn't get a definitive answer. When we got to the hotel, it was locked and we had to leave all our luggage in the car. When we were there, it was also very cold (-15 degrees at night and -7 degrees Celsius during the day), and the hotel was not heated between 9 a.m. and 4 p.m., so after skiing we were really cold and we came back to our cold rooms. The last day we had to check out at 9 a.m. and then we went skiing, when we were leaving at 2 p.m. and we knocked at the hotel and asked if we could use the toilet, the employee rudely dismissed us (saying that they were cleaning the toilets) and told us to go and find a the toilet somewhere else. Alll in all staying in the hotel was a dissappointing experience.

Good location as advertised.

The first night, electricity went out and the emergency light in the rooms went on making impossible to sleep further. After waiting about 1/2 hour for somebody to solve the issue (or try to), I called the contact phone, but nobody answered. I therefore decided to have a look at the switchers myself and I turned the electricity back on saving not only the sleep of the guests, but also the food and beverage in the fridges...Nobody ever returned my call nor a word of apologies... Also, we were told that there was the possibility to check in at 14h instead of 16h as officially communicated. However despite we arrived few minutes before 16h, the person at the reception was not there and when arrived just on time, she claimed that the check in is only at 16h.

Our room was clean and spacious with lovely view from a balcony.

very clean and warm room, convenient location, available parking spot

Breakfast: all industrial products wrapped with plastic bags. I was anticipated on the possibility to get a sauna but found out at the check-in that was not available

Good to have a wide parking place and a good bar

RESTAURANT CLOSES TOO EARLY (e,g. 8 pm)

Room was really nice, very clean. Mini croissants were delicious.

The only thing that could be improved on was breakfast. Maybe more choice of fresh fruit and other fresh food and less biscuits and cakes.

Location is good, close to main street. Nice parking space

Staff is very official, poor selection on breakfast

very nice hotel. beautiful area. the breakfast was ok but 90 % of it was prepacked cookies, crackers, marmelades. no fresh vegetables. but it was ok.

location close enough to the highway and yet in a secluded space with beautiful mountains and woods surrounding

nothing

location

Nice house and bikes can be stored in a closed space for the night. Breakfast was OK. So many chocolate and grain bars, etc.

Ham and bread were not the freshest at breakfast. Bike storage was closed in the evening and we did not find anybody to open it

the service, the staff. Family run business. Had a great dinner, we’re surprised by the quality. They genuinely cared.

Excellent position, very clean and good price. Staff very helpful and friendly.

Room size was smaller compared to other structures in the city. Continental breakfast not available.