Location

Slow, almost clogged bathroom sink

Everything about this property was so nice! It’s clean and pretty! They treated us amazing!

The service! Incredible

It smelled amazing the second I walked in! The rooms were modern, with every comfort of home accounted for!

You did have to park three blocks away. They should valet.

Location was perfect. The room was clean.

The shower , water pressure was not good except with hand held shower. And the water keep getting in the bathroom area therefore the floor was wet .

Very good breakfast a la carte. Great location in the centre of Ithaca. They have a very convenient hotel shuttle to college campuses and the airport.

Poor sound insulation of the connecting door between adjacent rooms. Our neighbours were not particularly noisy, but we could hear them well when they were talking or watching TV.

Clean,modern and comfortable

The location is ok

The rooms have been refurbished but the barn style doors are not practical. It was impossible to manœuvre the toilet door These doors are way to heavy Also the bathroom is in the entrance with no real closure They tried to do new with old but the results is that it is not convenient nor comfortable

It was excellent value.

Love the location and the room.

Check in was smooth. Front Desk agents were friendly.

Unfortunately, we missed our breakfast as it is taking an excessive amount of time. We placed our breakfast order at 8:15 am, and by 8:45 am, it has not arrived yet. We have an important engagement at Cornell at 9 am, which means we must depart from the hotel without having breakfast. As a fellow hotel General Manager, I would like to recommend that you prioritize the breakfast service since it significantly impacts the overall quality of your hotel's offerings.

Breakfast was very good. We ordered the French toast special, omelet and bagel with lox. All were very tasty

Reading light over the bed was too bright

The location is great, walking distance to restaurants and trail hikes.

Unfortunately, the hot and cold temperature in the shower room was uncontrollable. The water came out as either extremely hot or extremely cold. I called for assistance, but housekeeping did not show up and wound up taking a shower in such an extreme temperature. My sister before me was screaming the whole time while taking a shower. There is also no parking at the hotel vicinity, and we had to park at the nearby public parking lot on our own expense.

That I was assigned a handicap accessible room

great room, excellent staff

the weekend rate for room only was exorbitant

unique set up and design/decor

no on-site parking

The hotel was modern and beautiful with a great vibe. The staff was friendly and informative.

The pillows