tengo que decir que el hotel en si esta bien,es muy grande y tiene unas piscinas que estan muy bien aunque hay una excepcional y unas vistas increibles,el desayuno tipo bufet esta bien y la cena tambien,lo que pasa que es una comida de batalla,veniamos de otro hotel que cenabas lo que pedias y no tenia nada que ver la verdad.teniamos actuaciones por la tarde-noche en la piscina,y la habitacion espectacular con dos terrazas,muy bien.

el hotel aunque parece restaurado necesita alguna reforma mas,no se si todo el mundo tenia media pension,pero nadie pedia el numero de habitacion hasta que no pedias la bebida y en el desayuno igual,los empleados habia veces que se les veia saturados de tanta gente,lo siento por ellos,quizas debieran contratar a mas gente.otra cosa que no me gusto es que en recepcion el dia que llegamos habia casi mas gente que sirviendo en el restaurante,y cuando pasabas por algo igual se las veia muy tranquilas era algo que no entendi,tanta gente en recepcion y faltaba gente en el restaurante,y poco amables la verdad.me fui decepcionado cuando veia poca gente en restaurante y tanta en recepcion.

Location was very beautiful and the hotel had very relaxing outdoor areas. The activities run by one of the girls were great fun.

Service was dreadful. Long queues at reception. Inefficient processes, for example; to get a pool towel, you have to go to reception and pay a €20 deposit and then go to another area to pick up the towel. It takes about 30 mins minimum to 'rent' your towel because of queues. No room cleaning during my 2 night stay. No signage anywhere, takes ages to find the breakfast area and the entry for the pool area. Don't bother looking for a staircase to your room, you will never find it! Staff seemed unhappy in their jobs except the girl who ran the exercise classes - she was great!

Great hotel for little money. Good food. Great room 303. Cleanliness. Large area with a large beach. Convenient promenade with several cafes very close. Calm rest among mature people.

The location is remote from everything. View from the hotel to the ocean and stone mountains without vegetation.

When we had a problem related to air conditioning, the hotel staff did everything to help us and moved us to another room. Also, they seem to take Covid very seriously.

The hotel was really far and difficult to reach, not many restaurants around to have a decent meal. The staff is quite slow. They don't seem to be careful about allergies/intolerances as my husband asked for a burger without cheese (even in Spanish) and they served him a cheeseburger anyway.

Room was great, plenty of space and clean. Bathroom was looking good as well. Breakfast had plenty of food and choices. The swimming pool was lovely and great views to the see and local town. I would definitely go back but would have dinner somewhere else.

I've never had to sign as many papers for checking in into a hotel as for this hotel. Jesus, all guests had to sign a lot of paperwork for COVID, police check and data integrity. Ladies, bring your own hair conditioner as the hotel don't provide you with shampoo, shower gel, conditioner and shower cap, instead they only had an all-in-one bottle gel. Dinner buffet was good -not great- and you will be charged for drinks, even water!!, but breakfast was definitely better, although poached eggs were actually hard eggs, sadly.

Location close to the beach. Great view. Swimming pools. Nice lifeguards. Good food - wide choice. Nice room interior.

No possibility to use a mattress or any swimming inflatable in a swimming pool even when there were hardly any guests. Unfortunately smoking was allowed in the balconies what meant it was impossible to open the balcony door sometimes :( Too few waiters at the restaurant - sometimes you had to wait for a clean table or cutlery...

Great staff, spacious apartment, good choice of food

Renovation and location. This was my 7th time there.

Reception, sometimes staff were busy, parking lot (queues sometimes just for a place outside that u have to pay x?