Location was good, the communal areas were nice, the restaurants and buffet were good

The rooms need up dating and work done The pool was colder then the sea, ruining that part at least for my kids

The property is located in a sun-drenched bay, with expansive, well-maintained common areas. We stayed in three different room types: a single adult room, a family room, and an executive suite. The staff were consistently helpful and kind, and the food was among the best we’ve had in any all-inclusive experience. Drinks were variable but generally good.

We were very happy with our stay but noted a few areas for improvement: 1. Dated Family Room: The family room felt quite dated, with furnishings and a TV that seemed over 20-30 years old. Although this wasn’t a major concern, the TV was from the 1990s, making it difficult for us to access children’s programs. 2. Disrepair: The family room (room 3620) showed signs of wear, with poor paintwork, unfinished edges, and some mold. 3. Arcade: The arcade area was a letdown, with mostly broken games and an outdated selection. Compared to other resorts, where arcades are lively in the evenings, this one was largely empty, much to my 4-year-old’s disappointment. 4. Kids Club: Our son wanted to try the kids’ club, but we found it empty with no other children present. 5. Room View: While the family rooms technically had a sea view, they overlooked the car park to the side. The views from the executive and single adult rooms were far nicer. 6. Large Youth Group: There was an international swim meet, which meant the family area was crowded with teenagers. This wasn’t a major issue but did affect the experience. 7. Cold Pools: The pools were very cold, especially in October. They were mostly empty due to the temperature, and it would be wonderful if they were heated to a comfortable level for children, perhaps with solar panels. Overall, these were minor concerns, and we still had a great time. We look forward to returning next year, planning to book an upgraded executive suite with additional beds. Thank you!

Rooms very spacious and very clean. Staff friendly and warm. The manager asked to sit down with me when I had some feedback, which was greatly appreciated. Great location, spectacular sunset views. Food and drink in all inclusive package was good throughout. The Italian restaurant was exceptional and excellent table service was provided.

Overall the hotel fell short of its 5stars and price point. The cleanliness and upkeep of common areas and facilities were that of a 3 star hotel. Tables were not cleared in the pool bar all day, resulting in 20 plus empties on the tables, sunbed areas were dirty and littered from the previous day every morning and the kids club area (specifically the pool table area) was not cleaned the whole 4 days we were there. The same glasses and rubbish remained on the very dirty and dusty floor and table, with 2 broken umbrellas propped up in the corner of the room. Room was lacking a coffee machine.

Very nice place to stay - we had there everything we need. Supermarket is across the road and so bus stop and some pubs. Delicious breakfast, room with sea view are perfect. The sea is very close and you can choose if you want more waves or calm sea. Nothing bad....

We missed only some clothes dryer on balcony to put wet swimwear. All otjer was great.

We were delighted with EVERYTHING at the hotel - it was truly 1st Class and we couldn't have asked for more. The food was excellent - breakfast and dinner - and our room was a delight overlooking the beautiful beach.

We couldn't have been more delighted - absolutely met our expectations 100%

Очень понравилось, вернемся ещё! Все чистое, вежливый персонал. Еда, во все приёмы, была отличная и разнообразная. В ресторанах мест много. Прекрасный массаж и спа.

В ванной комнате мало крючков для халатов и полотенец. Номер должен быть с видом на море, но дали в углу и его не было видно из окна((((

We stayed in the Junior Suite with a sea view which was an amazing experience. Waking up to the ocean each morning and being a stones throw from the beach was amazing. Breakfast was extensive and good quality (Albeit busy) But no faults for the hotel itself.

The pillows aren't very comfy and the subeds are taken pretty quickly.

This was a lovely hotel with beautiful views. I loved our room, which was very clean and spacious, and we had a lovely view of the sea. We enjoyed cocktails on the terrace.

The only problem was the waiter at one of the Italian restaurants, who looked my husband up and down (he was wearing shorts, in 40 degree heat...), then told us it was "fine dining" and they had no tables, which was clearly untrue. He took a rude tone and said that we should go to the buffet. A genuinely classy restaurant would not allow that kind of behaviour from an employee, so that made me think it wasn't as high end as it was made out to be. It was a shame as we were otherwise having a lovely time.