j'ai aimé la bienveillance des réceptionnistes, le calme, c'est classe.

A notre arrivée, ce n'était pas simple de connaitre la localisation. je pense que un panneau plus grand peut faire l'affairee

Large room space, comfortable bed, everything new, clean, and redone.

The “play” space in large lobby area. Poor lighting in hallways. Broken window door left unrepaired is off putting. Throughout St.Etienne we see broken windows on businesses. A result of protest actions by loud irresponsible youth with no repercussions for vandalizing businesses trying to make a living and contribute to the community.

the location was perfect

the kitchen area was not stocked with any coffee filters or paper towels or any thing beyond the basic electronics and plates. They do not clean the plates or cups between guests unless you pay a 6 Eu a night charge. this means you do not know if and when the cups, plates and cutlery were last cleaned or how well. Additionally there was no freezer and no ice in the entire hotel and the breakfast was very expensive for what was offered.

The hotel location is great but looks old, Cold and no touches show the hospitality. I suggest you add a few carpets in the hall next to the reception, and one big TV with music or football matches.

The calm and cold environment at the hotel.

dry quiet

The front desk team were really great as I had to contact them for a copy invoice and they got this sorted for me straight away. My colleague I had booked the room for stays there regularly and always enjoys it.

it’s location

it’s old furniture

Beautiful room clean and modern. Great location

Cleaner not included in the price for 6 nights