I was allowed to play piano 😀

nothing

fanatic hotel - great facilities and friendly staff

easy access to everything, light and airy

air con in rooms needs to be more powerful and pool slightly cooler

I really liked how clean and well staffed was. The clean part especially because its not standard in all places. the room was spacious, the shower pressure was superb and the balcony was huge with a nice backyard/pool view. the breakfast was great, it was included in my rate and it was perfect. everything fresh and the pastries were amazing, 5 star hotel level

the cleaning ladies were too loud early in the morning and opened my door even when I put the do not disturb sign

I don't really have anything bad to say about this hotel - the room was nice, it was clean and comfortable. The AC was good. The staff were friendly. The communal areas and pool area were very nice. The breakfast was fab. Very good value for money I was very happy here.

Perhaps my room could have been a little bigger but everything else was perfect.

lovely staff, clean, amazing breakfasts

the staff, the pool, the location

The pool area and spa were amazing. Breakfast was also good. The massage and wellness area were great, I had a really great time there

The bedroom was outdated, it wouldn’t be a problem if the bed was more comfortable, the mattress was not soft and it had a lot of squeaky noises. The second day I had an ants infestation at my room, I complained and it was cleaned immediately but it was very gross. Also, I paid for seaview, which I did not get it

We liked that the hotel is located 3 minutes away from the beach. The spa facilities were clean and modern. There is a comfortable space around the main pool. There is a seperate pool for children, but not many of them used it. The inside of the hotel in clean and elegant. Our hotel room was spacious and was equipped. There were a lot of delicious foods at breakfast, but the dishes served at dinner were a bit boring. Moreover, the hotel is appropriately air conditioned, which is a must due to the hot weather.

What disturbed us the most was that most of the staff spoke to us in German without even asking where we are from or what language we speak. It felt like being in Germany, not Spain. The beds were comfortable, however they were squeaky and movable. The rooms were not soundproof, we could hear running water and the moving of beds from our neighbours. Even though the was supposed to be adults only, it was full of children, as nobody was at the spa reception.

very clean, nice swimming pool area

Paguera as a town is quite busy with car traffic along the main strip - but the hotel is mostly away from all this.

View and breakfast

They transferred me to different hotel on the first night which was not good

I like the size of the room and balcony. Breakfasts were rich - you could even drink some sparkling wine :) Filter coffee was really good :) There is a beautiful indoor and outdoor pool with garden. Overall, we were satisfied :)

Just details :) But I would like to share it. Some of the pool jets did not work in the indoor pool. There was a little mold starting to grow on the walls of changing room in wellness and also there were ants. The temperature of the shower in changing room could not be changed. But we used this room only once when we were about to leave, so that wasn't any problem for us. The system of closing and locking the door between the indoor and outdoor area exactly at 10:30 is a bit funny, to be honest. But of course, I understand why is it like that. Stuff was clearly annoyed by people trying to go in or out after locking the door and every single morning there were a few people (the first morning of our stay, it was us as well) who didn't understand what is going on. I would recommend you respectfully state that the door is closing at 10:30 somewhere near the door or on the door itself. It can make visitors as well as employees less angry and confused :) In many hotels there is a possibility to stay in the room where the breakfast is served after the set time (7:30-10:30) but not here. You have to leave the dining room at the latest few minutes after 10:30. Nobody told us till the last day when one of the staff must be quite angry with our long breakfast. So I would like to apologize to him but the system wasn't clear to us because nobody told us before :) You could see that the staff is in a real rush during breakfasts. We didn't feel well in such an environment with all these aspects. I am sorry to tell you that. It is nice that the hotel is green. For me, recycling is a normal part of my life. I found only one bin for sorted waste near the reception. I hope that there is another one somewhere in such a huge hotel? Housekeeping was quite loud. You could hear the sound of moving furniture almost the whole morning.

locution

small pools, no activity for kids only for the old peoples.

The staff were very helpful and friendly and the location was great. I really enjoyed the buffet breakfast with cava.

Air Conditioning didn't work in our room

perfect service, super friendly staff and exceptionally experience!

breakfast wide choice, nice indoor pool/sauna, good lightening in room, very quite

Dinner finished early at 9pm, breakfast room had always curtains drawn which was a bit doom&gloom

Breakfast is expensive f

The billiards table should be owned by the hotel rather than €2 every game...this is not fair.