Great

Great

Very convenient location for the airport - larger than expected room for Hong Kong as well, and the in-house Chinese restaurant was very enjoyable. We would stay here again if passing through HK.

The room was a bit too hot and it wasn't possible to turn up the AC any more. Also, although the shuttle bus is a welcome service, it could be more frequent at busy times. Once every 30 mins during an international expo isn't really enough.

空港からも近く早朝便で帰宅するのには最適。空港⇔ホテル間も30分間隔でバスがあり便利です。日本語を少し勉強してます！と日本語で話しかけてくれたりとこちらとしては安心しました。

チェックイン時にデポジットに関しての説明が不十分でチェックアウトの時にやり取りに少し時間がかかってしまった。

Nice setup but no halal food available

Location and hospitality

Great hotel! I loved the swimming pool ; the buffet food was very varied and abundant.

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员工的服务非常好 地理位置优越 去看演唱会特别方便 离机场也非常近 还有免费巴士去机场

Excellent location close to the MTR transit options, transfers and direct shuttles. Clean and well organized (though busy) lobby and lounge areas. Excellent staff ready to help with any questions.

It is far from the city centre - though it was a good transit for my plans: the midpoint on the way out to stay a night and reset for another leg for a multicity and cross-pacific stopover.

An easy shuttle ride to a lovely hotel, ideal for a short stopover in HK.

房間空間非常充足。有免費升級海景房，超讚。

房間光線非常不足，夜晚好暗。床褥太軟。電視節目選擇極少且畫面不清晰。沒有小食及汽水機，其他酒店有。酒店服務人員不夠親切，例如游泳池服務，外國人使用表現好客，有多些greetings 說話，本地人則沒有，感覺好冷漠。

If you want a hotel near the airport this is excellent

Nothing

breakfast has so many options.

the water in the pool is not temperature controlled

Profesional, attentive and friendly staff. From comfy bed to great bathroom and good amenities.

Slippers in room broken very fast

Very convenient, clean, great breakfast. Ideal for stopover.

Breakfast was amazing

Booking.com

Excellent

Near airport.

Small request not granted, i.e. small cake for may kids.

bell boy staff

Because of the typhoon, booking a room on your birthday is used as a night's rest before flying. When I checked in, I suddenly thought of whether I could give a cake for my birthday, the staff said to prepare two or three days in advance, so can’t reserve for me. After checking in, I lit a paid cake myself to celebrate and asked the staff to prepare a candle for me. The staff also gave me a candle, but there was no lighter or match. Then I called front desk colleague and asked if there was a lighter or match I could borrow, and front desk colleague told me nothing can borrow, because the room was not allowed to light. but the front desk Colleague told me that he could buy a lighter or a match at his place. Then I told him that a lighter for money could light a fire in the room. Don't get so upset about one match

Clean and staff were attentive on our requests

Location. Far from everything else.

Very good shuttle service to the airporr and tung chung... Super great! Big rooms too!

Nothing

I like the Cleanliness and accommodating staff.

So far nothing .. .

The room is very spacious...

There is no shoop or seven eleven, etc near the hotel..

I called several times to request for additional bottle of water, towels etc… the staff are responsive, efficient and courteous.

Recommended to have a convenient shop/store at the lobby level or close-by the hotel.

Comfortable and close to airport, also bar downstairs