Rooms are clean

Smell of smoke in non-smoking rooms

breakfast and location

Smart, comfortable, lovely staff, convenient for city centre

Near to supermarket and highway. Near to city center. Car strongly recommended. Very good breakfast.

The elevator was slow. Try to avoid busy times for breakfast.

Its next to McDonald's

Old tv

Very nice room, nice personnel that tried to help us out. Room and hotel very clean. A great value for the price we paid.

Location, good breakfast, friendly and helpful staff, clean.

No toilet brush.

Very friendly and helpful staff, fast and excellent cleaning service, lovely breakfast, free parking

The door of the bathroom which couldn’t be closed! Not a fun design 😊

Although this hotel needs some new investments in the interior and rooms, they are still trying to keep the standards and thanks to their staff they are doing it pretty decent. Receptionist helped us when there was a noise from the room next to us and solve the situation pretty fast and with manners. Ladies from the restaurant are kind, warm and professional and the food is lovely. Very nice breakfast! Nice base if you want to enjoy wonderfull Lucca and visit couple of other sights in Toscany. Very good traffic connection. Recommeding to other travelers.

Noise from the other room. Needs interior investment.

nice modern rooms

Macdonalds next door. and kids hanging out at supermarket across the street at 3 am

Breakfast was excellent,with plenty of choice ,and the croissant was really fresh . The room was really spacious ,the bed very comfortable . The location was excellent for both central Lucca and the Motorway

To be honest nothing .

Pulizia e location

Assenza di Bar in hotel