Very convenient location in a very beautiful area. The room was exactly what I needed before moving on to my next destination. Comfy bed made it easy to sleep

The payment was supposed to already be done on line, and we made sure to ask if there's anything the guest would need to check in. They said online that everything is ok and the person checking in only needed their ID and reference number. But they were still asking for the credit card in person (it was paid as a gift, so the credit card was not in person. This is why we checked ahead of time)

Good location for us as we needed near the bus station. Good food at the restaurant. Comfortable bed and pillows. Good value.

Not really a complaint. When we came down the stairs to the level the restaurant was, to the right there was a full size, floor to ceiling wall to wall mirror that really made it look like the hallway went to the right. Almost walked into it every time we came down the stairs, lol. We were very tired from a long bus ride.

Design and 24/7 restaurant.

it was not so clean in the room. The pool and sauna room was stinky and dirty. In the pool water was dirty, Mold in the corners and floor.

unusual decor but seems neglected

the first room they gave me had a smell from the furniture varnish. they offered me another room which was bigger and nicer and I happily changed. nobody mentioned that it would cost a lot more until i was ready to check out. turned nasty. also the food wasn't that good

The Staff is Friendly and helpful, the Value for Price is very good, the Hotel Restaurant is very good. Pool & Sauna are Working, yet the pool was only 20 Celsius but in combination with the Sauna and the cold water was perfect.

I've stayed at this hotel many times and it's got one of the best restaurants in Lviv, but it also serves food 24/7 which is extremely convenient, especially during curfew. Staff friendly, room as expected. The restaurant would be the main reason I would stay here as it's very cheap and the food is excellent quality

I don't think that guests should have to pay to use the pool facilities or sauna as the room is expensive enough. But this isn't a huge issue for me as normally only there for a day or two but it is something that could be improved on for guests.

Clean and quiet, parking.

Some problem with door lock.

Breakfast it really nice, restaurant room service it's really good and fast.

For Sauna you have to pay extra,