Location (very central but also noisy at night) Balcony Staff at Tropicana is helpfull and friendly (food is also good there) Car rental was very convinient

Cleaning was awefull (when I told the staff they came right away. I told them about the food in fridge (from the previous guest like a cut onion) and the hairs in the sink and shower, the fly pupas in the fridge, ... and they cleaned that but just the rough stuff. They still didnt clean the faucet or sink and thats just the basic cleaning. I am not even mentioning the dust and cobwebs (wich I can live with but it just shows the bad hygiene). Bed (you roll to the middle) There were cockroaches, we killed multiple

I arrived at the apartment and did not know beforehand that there was no reception area so walked around trying to find it. Eventually called the number on the sign and the person who answered was actually quite rude when I mentioned I had only booked for one night. They spent a while complaining about one night bookings from booking.com even if it was not my fault. The property owner who let me into the room was actually friendly and professional though. Apartment was ok with beautiful view but a bit musty smelling as if hadn't been aired in a while in rainy weather. A one day supply of tea coffee and milk would have been nice as well

Close to town Roomy

Mosquito s Was noisy at night…we go to bed early… music from cafes above and below

Location

Gorgeous view and restaurants directly below as well as town close by. and such a kind and helpful host.,Thank you!

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My one room apartment with ensuite met my needs perfectly - it was well appointed with a covered deck that has an expansive view of the beautiful harbour and is just 5 minutes walk from the centre of Vava'u's main town, Neiafu. Owner Shane was a delight to deal with. I felt it was value for money and will be where I stay next time I come to Vava'u.

Lovely place! The view from the deck is gorgeous! Pretty good location with nearby ATMs, shops, dive shops and Café. There are kayaks and snorkeling equipment that can be easily rented from the nearby tropicano cafe for extra entertainment. Aircon runs well and shower is nice and warm. I missed the whale season but had a peaceful stay, thoroughly enjoyed my time there. The owner Shane is kind, generous and responsive! I even got a lift to the airport for my flight in the morning (thank you so much for that :) Due to the flight schedule, I had to check out a night early and Shane even got me a refund for that. A very happy customer :)

Everything we needed was there. The location was just great. Staff is very friendly. Nice place

Bikes were anounced to be included, but nobody New about it. Price is quite high

good location. beautiful view and lovely to watch the sunset from the verandah

The unbeatable view and the location close to Restaurants and harbor.

There was no WiFi altough this was prominently mentioned on booking .com. Excuses due to the situation after Tsunami and Hunga Tonga eruption I can understand completly but that should be mentioned latest in an Email after booking. Luckily there were two spots in town with WiFi.

Loved the location and the air conditioning in every bedroom. It was clean although, we bought a broom to keep it clean. The kitchen was small but had all the necessities.

We ran out toilet paper. There was a mix up over the cleaning day so there didn't end up being a cleaning day. You'll want to check in at cafe Tropicana before arriving at the boat house

Good location within walking distance to town!

It was kinda hard to find the office to get the key.

The view was amazing and the location was a short walk to town & everything we needed.

Great view, great staff, facilities were good and the room was super comfy.

Free WiFi could be a little more consistent. Should include complimentary use of kayaks, that would be awesome.

Air con was perfect and no mosquitos or insects in the room. Slept like a baby at night.