I did not like the DIY approach to checking in. The reference number was wrong although it was quickly sorted out with the office by phone.

The room was very small and it was not really possible to use the kitchen for breakfast as it was busy.

Very central place. The room has everything you might need and the views towards the sea are stunning!

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Nice small twin en-suite upstairs room in a large building in a quiet neighbourhood. About a 10 minute walk from St Ive town. Room is quite basic with two single beds pushed together, a little high to climb into, but very comfy. Duvet, bed sheet and pillows provided. Hand and bath towels provided for both guests. A small coat rack with one low shelf for hanging clothes and for placing bags. round metal table on each side of bed. Kettle and tea/coffee with milk and sugar included in room for free. Good speed, free WiFi in room. En-suite bathroom is reasonable size with good large shower, toilet with toilet paper and sink with hand soap and shower jell provided for free. Small bin and bathroom, small bin in room. Plug sockets on each side of beds. 5 hooks on wall near door to hang more coates/clothes. Window in bathroom and in room. Room window has blinds that can be opened and closed. Key code to enter building and room. Building and area feels secure. Key code info and WiFi info sent via email 24 ours before check-in. Good info about property and how to contact owners if any problems. Downstairs communal kitchen available, shared by all guests. Has cooker, microwave etc. Small lounge on ground floor with comfy seats, maybe a TV. Parking maybe available on street or in car park, not sure. St Ive train station is a 5 minute drive..

No lift/elevator to first floor. No chairs in room. Beds a little high to get into.One single double bed would have been better than two large single beds. Room a little crampped for 2 people. Room is too expensive. No breakfast options, either included or paid breakfast. Shops/supermarket maybe nearby.

the location, quite area and easily accessible with free parking. immaculate clean and homely. beautiful modern facilities and off course unlimited WiFi

I was not allocated the room I booked and paid for.

I was not allocated the room I booked and paid for. They attempted to charge a supplement for a second occupant in a twin room. The management team did not accept or return my phone calls

It was very clean, inc communal areas..Toiletries were very good ..lovely fragrance.Parking is big plus and car park was ptetty empty, so was mu ch appreciated.

When we entered the lane, a large pizza van was parked and we barely managed to squeeze our car through, without damaging car on the rough wood of the hedge.The bathroom was ridiculously tiny and uncomfortable, it was highly irritating and difficult to navigate, as you don't even have space to put a bath mat down as you can't open the door,. Not enough space to put make up bag, washbag,no toothbrush/ cup. Only space was a smal ledge over toilet and was worried thingswould fall in.Could have wall mounted hand soap to make a little more room, rather than puttiing it on sink? The room.itself was not big and we were getting in each others way a lot, single file only to walk past bed. The location was quite good but the steep hill to town was a 25% gradient & was very difficult as I have an achilles injury, & I don't recall seeing a warning about that. The bed itself was comfortable but pillows were inferior quality & very soft. The wooden slatted blinds were not sufficient to block out light, so we were woken very early each day.The close proximity & view of the unkempt garden of a nearby resident was overgrown, broken fences etc was not pleasing.to look at..Outof your control of course, but maybe some screening in garden area...for their privacy and to look nicer for customers?

Clean, modern, comfy