溫泉很棒，服務很親切，房間乾淨舒適。

It is a great hotel and the hot spring were really relaxing.

To have a relaxing, pampering break with Hot spring in the room was the main reason for booking. Hot spring in room achieved the main point of staying here.

Very limited vegetarian (and no eggs and dairy) options for breakfast. Only went once and did not go again for the other 3 days. Had pot noodle in bedroom instead. Chef was nice to make one veg noodles dish for us, shame we could not just take that to our room to eat it slowly, had to waste most of it as we were very tired in the morning. We were told we cannot take buffet food out of the restaurant, but on this occasion where the buffet is closing time and the nearly only thing we could have was the plate of noodles the chef made for us especially. We feel they could be a bit kinder on this occasion. So we did not bother using the other 3 days breakfast vouchers as it was a waste of effort to just go down for plain congee. Feels more like a 3.5-4 star hotel due to this point, and not a 5 star hotel.

The outdoor hot springs were amazing and we were able to use it before our room was available.

Bathroom had a weird smell. No room service available. The staff at the outdoor hot springs always seemed annoyed. Not there at the station to provide service.

Tatami room for family, in-room private onsen

A bit far from the train station

like the environment, ambience and the outdoor hot spring

is time to touch up / renovation of the property. wear and tear is bad

Its spring facilities and breakfast.

none

There's great view outside of our room, and the hot spring was nice. Front desk and staff were very helpful.

The breakfast was very disappointed. Our car showed some error message after the parking service and one of the tires got some scratches.