Amazing location and sustainably maintained facilities.

It would be nice to have an easy access to hot water, so it would be possible to make tea.

There are not many options to choose from in this area. But we enjoyed the stay very much. The rooms were average but the staff was pleasant and the breakfast was good too. Dinner was gorgeous and very rich on options and I can definitely recommend it. Both breakfast and dinner are buffets in which you can pick from whatever you like. They make steaks during the dinner and omelets for breakfast on top of what the buffet offers. For dinner a jar of water is included in the price but you also can purchase additional drinks and wines. Next to the lobby there is also a cafeteria with great hot chocolate ;), which is a good option to warm up a bit when returning from the cold weather outside.

The rooms were quite old but fine, however bathrooms were quite tiny considering all that was fitted in them. And replacing the weird bathtub with a normal shower would definitely improve things greatly.

Great place and service at buttifull Nuria

Dinner.ust change

We love the scenery, it's very private and peaceful. Food was fantastic

Heater was not working

it has a little bit of everything

not much food options between 16-20h

Perfect location. Great value. Friendly staff.

The location

Food quality, Heating to very high temperature in the whole building, Windows didn´t close properly

The location was unbeatable - in the middle of unspoilt and scenic mountains with plenty of walking directly from the hotel. Getting to the hotel via the rack railway, an engineering feat in itself, was a very scenic journey - and booking it via the hotel gives one a discount of around 40% on the tickets. The room was very comfortable and very well decorated (we had opted for a deluxe room) but was certainly on the small side. The bar was very good - competitive prices (especially considering the captive audience) and nice service. Excellent information boards dealing with the fauna, flora, geography, history & culture (along with informative, well made videos) were set up in the immediately adjacent Nuria Valley visitor centre. Despite some reservations over the way breakfast was served (= rationed), we would definitely consider staying here again thanks to the opportunities that the unique location provides. All the staff were professional and friendly, from reception to the cleaners.

The breakfast whilst of very good range and quality was one where all of the key items were kept behind Perspex screens, with one having to ask item by item. Unless it was quiet and/or you spoke good Spanish and were very assertive it ended up being de facto rationing and not being a relaxed and enjoyable affair. The tea, coffee and toast (but not the butter or jam!) you could help yourself to: presumably as these are lower value items. This very unsatisfactory breakfast system was also used for the evening buffet - which is why we ate in the bar both nights. This was a shame as the view through the restaurant windows were as good as they come: straight up to the impressive mountains and valleys behind the hotel.

Nature and surroundings are just perfect for a break from city life. Price is affordable to be in the middle of nature

Place is clean but quite old, staff goes from nice to cold, could be a bit more cheerful. The real downside is the food, it's average at best. Grill is good, all the rest seems to be heated industrial stuff. Would much prefer half the choice at the buffet but better quality

Personnel was helpful and had a nice attitude. Had an upgraded room with a huge bed. Restaurant staff came forward to providing vegan options during breakfast. The local hiking routes are quite accessible for many. There is also much to do inside the complex (mini golf, spa, children's playground, etc.)

Everything was nice, but the upgraded room didn't have a bidet. Room heating was done in the evening so the heating system was slightly ticking while the pipes expanded.

Nothing to disturb in such a wonderful place. Wonderfull options to enjoy nature tranquility in a picturesque area, or go hiking and skiing and enjoy nice meal with your friends/beloved after.

the location is great. had a lake facing room. got an upgrade to a suite, so loved the room as well

the restaurant has only buffet options and no a la carte