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Die Lage, das Hotel an sich, das Personal war freundlich, hilfreich, sehr entgegenkommend und vorallem der Bürohund, am liebsten würden wir ihn mit nach Hause nehmen.

Das Gourmet Essen ist Geschmackssache, nichts für mich.

Comfortable room with lake view, position near ski resort (30 min), dinner. Clean premisses and professional team

Amazing location, very nice view Very good breakfast and dinner Spacious and clean room Friendly staff

We loved the location on the lake and the lovely small beach. The room was very well designed, modern and with a good bathroom. The hotel interior is generally very pleasant.

The truth is we didn’t like quite a number of things. Personnel were not rude but totally indifferent. The only person who was really friendly is a bell boy at the parking lot. There is no hostess in the restaurant hence no one to greet you at breakfast and you look for table yourself. Breakfast itself is scarse: you would expect such variety at a simple 3-2 star hotel. Which would be perfectly fine if we didn’t pay over 400 euros per room (we were staying at superior room category). One has rather high expectations having paid this kind of money. We went once to dinner to discover food was mediocre and the salad bar just a joke. The most ironic there was no trout on the menu in Forelle hotel! Nobody works at the beach either. You help yourself with the sun bed and umbrellas and if need a kayak you run to reception to catch the receptionist. Each guest is given one beach towel for a whole duration of the stay! How about that?! Internet is very slow, impossible to watch videos and you have to log on every 24 hours. The hotel is cutting corners left and right: faucet water is offered in a jar in the room instead of a bottle of mineral water and there are no toiletries at all! Soap and shampoo come in a container attached to the wall, can you imagine that for the price we paid! The container was empty the moment we checked in, and we had to ask for it to be filled 3 times 3 different people! I had to go to buy a proper shampoo + hair conditioner. Normally for this price you expect elaborate designer stuff. I was also astonished to have inherited half roll of toilet paper from the previous guest! The owners have saved even on this. There was only one waiter at the restaurant who also had to serve as a barman. The person was clearly exhausted and stressed and the guest could see this and hear his supervisor scolding him Instead of helping. You had to be really lucky to be able to order a soup: it was only served from 12.00 till 13.45.

Everything was great

Nothing

The hotel has a renovated and a “traditional» part. The renovated rooms are very good. Nice clean design, etc. The old rooms are smelly and ugly. All in all the hotel is overpriced since it boasts a premium location on the lake shore. Very poor restaurant in terms of food. However, the restaurant rooms are very well decorated. One must note very decent breakfast.

This was our third visit and we enjoyed it very much again. Breakfast and dinner were served on the terrace right next to the lake and were excellent. Staff is always very friendly and helpful. We lived in a newly re-furbished room, which was very stylish and functional and had a terrace with a full view of the whole lake. Thank you for the wonderful time! We hope to be back soon.