We loved our stay! Your staff was wonderful and the location was great!

Nothing . We loved it!

The atmosphere, kind people, easy and respectful approach. The beach is very close, 2 min walk: one of the most beautiful beach of the island.

Nothing. The structure is perfectly integrated in the landscape and spirit of Elba. Easy, low profile and berry comfortble.

The interior of the hotel was crisp white with beautifully accented elements in aquamarine. I loved the the central glass light fittings and the beach-themed tiles in the bathroom. The breakfast was good with plenty of options.

Though the coffee machine was of a good Italian make, coffee didn't taste quite as good as when made by a barrister.

This was a perfect location and hotel to stay on Elba. Everything was prefect and we will return

NOTHING

Direct access to the beach, cleanliness.

Location: complicated to evaluate. It is on a hill 600 meters from the nearest restaurant. The climb can be tiring. If you have a car, no problem. If you are on foot, the good hotels on Elba are far from the main city of Portoferraio. There are others closer but not the same quality. All things considered, good location. Large room with beautiful view, good Wi-Fi and safe. Good breakfast, not delicious. It has all the basic items like bread, cheese, cold cuts, eggs, yogurt. Attentive and efficient staff.

Room safe can be opened with a standard simple combination of numbers. They should fix it as some hotels have this problem with their safes.

The newly refurbished rooms, especially the bathroom and the parking facilities

The common areas were a bit outdated, the need to pay for additional towels (eg. for the beach) and the very limited vanity kit, especially shower gel

The room was quiet. The breakfast options were varied and abundant!

The room air conditioning could have been a tad cooler; the hot water in the shower a bit warmer. These are very minor details.

The room had a fantastic view, the room was very quiet and convenient, the breakfast had much to offer, the staff was lovely and very helpful. Near fantastic beaches and a lot of nice restaurants in town. Best place in Italy!

The seagull that steal food from the tables at the breakfast terrace.

tranquil, beach near, everything

pity restaurant was not open..... but this is a very minor issue

great! what’s there not to like? they are very helpful and friendly and it’s a super convenient place to be at

breakfast is quite average

Very good hotel with beautiful stone beach and friendly, professional as well as attentive staff.

Fresh fruit juice and more fruit salad for breakfast would be awesome.

Very nice and helpful staff (maybe the nicest who I ever met with), Great location (3 mins walk to the beautiful beach, and 10 mins walk to the centre) Well equipped room Rich and tasteful breakfast

No idea. It was fine.

Staff was the friendliest Haven’t felt that welcome in a long time Really memorable

Well situated, nice staff, good service

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Everything was fabulous. The hotel recently went through a renovation and they did a great job with every last detail.

There wasn’t anything I didn’t like. However, this hotel is located at the top of a very steep and hilly street. I managed the 15 minute walk up hill with no problem, but I don’t recommend anyone to try walking uphill if they are not used to doing that.

Great location close to wonderful beach 5 minute walk. Room with a big balcony

The view from the balcony was nice sized (no direct or easy access to the beach if that's part of your plan) but weather during our visit was unusually windy and cold so we couldn't use. We like to walk so the mile hike into town was not a problem. Bathroom was older and very small but the water pressure was ok and water was warm. Market in Porto Azzurro was awesome but cash only. Make sure to walk around first and compare prices before you buy at the first stall. Nice places to see in Portoferraio Elba but definitely do not need to stay overnight or more than one night.

Do NOT let the staff make reservations for you. They will say if they do it you will get special service because you are from the hotel. A reservation was made for us to a 'fantastic place call da Lido Ristorante' (http://www.ristorantelido.org) which was the worst food and worst service we have ever had in our global travels. Room smelled funny. Shower was so small, being 5' and 100 lbs, I had difficulty moving. Not sure how my 6'3" husband was able to do it. Cold wind came in from the balcony doors making our room excessively cold. Heat controlled centrally by hotel so no changes could be made. We were told there was 24 hour service but when we went to check out at 0730 to get to the ferry, no one would be available to check us out until 0800.

Staff was very friendly and attentive. 2 min walk to the beach.

Lack of eating places within walking distance.

Very very friendly and helpful staff, great breakfasts, seaview from the hotel (altough we had a room on the opposite side of the hotel), near beach, not far to the Portoferraio center and ferry.

We missed a kettle and glasses in the room (that should be usual in the 3* hotel), we would preffer non fixed shower head.

Staff were very friendly & helpful. Breakfast was nice & offered many options.

Staff is awesome & happy to make & serve aperitifs at 6 with snacks. Fairly close to a crowded but good stone beach. Ping-pong table & interior & patio chairs were nice for hanging out. Everything super clean. Probably a good place if you have a car (we didn’t) , a bunch of parking spaces.

Considering the $$ the room felt small. Ok bathroom.

Great location and very friendly and helpful staff