Room was very clean, dinner was good, restaurant personnel excellent.

Reception: it was a mess. They are not reading booking messages, so they had no ideas we are 1 extra person. After 40 minutes they managed to solve it. But as we were a group of 9 people we were supposed to pay separately as I wrote them on messenger. But because they don't read those , they charged my card for all group. At first she didn't want to return money, told.me why I gave my card number when I made booking ? WTF? Next day when everyone paid , she told me that she will send it next week. She didn't know to use the card terminal, only to charge. Any other transaction was chinese language to her. When I did not like her options, finally she agreed to give back cash, which I said ok. So basically everything was ok, ( she did not speak any language other than German) but it was highly unprofessional, that she did not know to use terminal, booking.com, messenger, or any other languages... On the reception should have highly trained personnel, not how this older lady was.

We were very satisfied, from the accommodation, breakfast, specifically the taste of the coffee. The location is very strategic to the nearby cables and sight seeing areas. Also, the summer card that was provided to us was very clever concept... super! The cost per person was very reasonable and cheap! SEHR GUT! WIETER SO!

Nothing to change and negative comments.