The chalet could be a very confortable house.....but!!!

The lady who takes care of the reception is rude, unreliable and unable to manage the guests. We pay €150 for the cleaning and we found the house very dirty, the drains were blocked by dirt. We could not use a shower and the kitchen for the first two days!!! The sofas were broken and some broken chairs were left at the entrance of the house. There were no towels and she asked us to pay separately. There were no brooms and the vacuum cleaner was broken! The sauna was broken, the oven and the dishwasher did not work. There was not even a hair dryer. A disaster! I advise everyone to don't go there !!!