reception seems not exist and does not speak English; noisy

does not provide any facilities/amenities

I had stayed in this hotel many times during the years, is fine for the money you pay but on this ocasión I was very disappointed.

I was doing business in Ourense Capital and when I was back to the Hotel at 11:15pm the Hotel was CLOSE and no Staff at the Hotel. It took for me to make various calls to the UK for someone to help me to find a phone number to locate some one to come to open the Hotel, in the mean time I had to wait from 11:15pm until 01:00am before a person arrive to let me in. I was furious!!!!!!