The location is great. That’s pretty much everything this hotel has to offer, not much else. Oh no wait, wifi was good too.

The facilities are old, squeaky. It seemed like the toilet could fall down any minute. Bathroom and toilet have a glass door, I mean who’s the genius who thought of that? Too many lights in the room, the bed and pillows weren’t particularly comfortable. The parking is dangerously narrow, you should be very careful there. Breakfast was disappointing, not much choice. Coffee and juice were (self) served from a a machine, not fresh. Not what you expect from a 4-star hotel averaging 250 bucks per night.

Excellent location, secure parking and good breakfast. Good value for money.

Breakfast, although good, was the same every day and lacked variety. Bathroom dated and in need of modernising.

Good hotel, like the pool, rooms are nice and clean. Loved that there's a bathtub.

The bathroom could be updated.

Nice central location , with an underground garage. Pool & wellness area. Local tourist leaflet info stand. Breakfast simplistic, but quality ok. Friendly staff Electric vehicle charging

No lockers at pool

Reception staff outstanding! Nothing too much trouble, fantastic service!

The sauna and the steam room.

To small swimming pool, pieces of tiles coming apart from the edge of the pool , everything looks shabby in the room, uncomfortable beds.

The hotel has a good location, 5 min from the beach. The personnel was welcoming.

The price of the room was too high given the state of the facilities - the sauna is very small, the hammam and infrared lamps were not working, the pool is small as well, the breakfast was pretty basic (not much vegetarian/vegan option). There is not a change room next to the pool and wellness area, so you have to pass in front of the entrance in bathing suit and you should bring the towels from the room. Overall the hotel does not deserve 4 stars and a room should be 100-120 euros at the highest.

Happy, friendly and clean. Good value, good location.

cleaning every day

vertel Good

Spa and pool facilities

I felt discriminated by the reception staff, they were not nice or helpful.

the breakfast

the 2nd day the bed was not done, the 3rd day there was no more toilet paper, the parking is a catastrophee i hit my car

nice staff and location

-

The size of the room

Poor service. Rude management. After we paid, the staff became particularly unhelpful, offering no solution for storing our luggage for the day, and basically telling us to go away. The staff and particularly the management were rude to us, condescending, even racist because we didn’t speak Flemish (we speak both English and French). Although the facilities are decent and the size of the room is great, some features were missing or faulty. For example there is an open shower and the water doesn’t flaw away and stagnates for 2 days in the entire bathroom. Definitely NOT worth 4 stars.

The location is great, and the breakfast buffet was ok

The housekeeping was terrible, the rooms were barely cleaned during our stay and the pillows were dirty when we checked in