The hotel is in the pedestrian part of the town, so the location is amazing and very close to the lake shore and where the ferry's depart for the islands. It does however mean that you can not park very close so pack wisely as you will need to carry your luggage to the hotel. Otherwise it is in a fantastic area, close to the centre square and other attractions.

the staff is excellent and very attentive, my room was quiet and the view from the window is beautiful - thanks for everything

there is not slippers in room

Location was fabulous! The owner/manager was the most delightful jovial fellow. His staff reflected that at all times.

to be picky, the breakfast could have had a little more variety perhaps from day to day. But the food was fine and there was well prepared fresh fruit salad every morning.

Everything was good, but free excess to the boiling water for tea would be an advantage.

Tea service.

Friendly receptionist upon arrival. Simple but nice room and view of the lake over the rooftops. Breakfast was adequate.

I would have appreciated a little lounge area in the hotel.

Nothing to like

The total experience was terrible. We booked and paid for 2 rooms on booking.com, but on check-in hotel manager told us that he doesn't have 2 rooms, he has only 1 (EVEN IT WAS CONFIRMED BY BOOKING FOR 2 ROOMS). He told that he can give instead of the second room, some apartment near by. When we said that we are here for business trip and need to wakeup very early for work he told its not his problem and we must to accept some apartment. We said that we are going to complain for booking.com, he told nobody will care about your complain especially with your passports (Moldova, Russian and Indian). Since it was a night, we did not have any choice, but do not recommend this hotel for people who are planing trip there.

beautiful spot really clean. great staff

We liked how helpful the staff were and how close it was to all the amenities.

We paid for a double bed but were given 2 singles pushed together. We also thought that there was a poor selection of breakfast food and we thought that there was an unpleasant smell in the hotel.

rooms were comfy and spacious

the interior was bit old

The staff are very nice, easy going and helpful. The room itself was quite clean and very well organized for a family of 4 (a double bed for the parents and two single beds for the kids on each side. The location is right off the city center and a minute walk from the lake. The bedroom we stayed in was visible updated recently with nice headboards and new curtains compared to the bathroom. Satisfying continental breakfast paired with a selection of Italian brioche and very good coffee.

Bathroom was old and unrenovated with chips on the door, stickers coming off some tiles even though it didn’t feel dirty it felt used. The water separator glass was not actually connecting to the bath rim so water was escaping and splashing onto the floor… with a nice cold puddle waiting for you when stepping onto the floor towel. The bed was quite hard and I could feel a bedspring, I suppose the box spring needing an update.

Location is good.

Hotel in need of care and attention - unattractive in most respects. Breakfast poor quality.

A very well placed central hotel, within the narrow charming streets of Stresa. Clean, big room. 4 th floor rooms have lake view which is a bonus.

Breakfast is continental,limited options. Prices in Northern Italy are high, so all in all we paid a fair amount.

Position was very central, room comfortable for our needs.

Breakfast was below average with very limited options. Shower quite small

The room was clean and seemed recently renovated, the air conditioning worked well, breakfast service was efficient and all staff were friendly and spoke a variety of languages, specifically French and English, but I think I also heard them speaking German. We booked the restaurant Al Storno, which is run by the hotel as a separate restaurant and it was very good - highly recommended.

The bathroom fixtures were in need of renovation, specifically the shower cubicle frame had corrosion around the metal joints and didn't easily close or open, and the wall fixtures for the shower head and hairdryer were poorly finished - lack of attention to detail. Some of the light switches in the room didn't work, but this wasn't an issue for us tbh.

We loved the town.

Very central location. The room was big enough for us and our 2 kids (3 and 7 years old). The staff was very helpful, they booked the Lago Maggiore express)trip for us. At 10PM I stopped at the desk just to have some information about the trip. They ended booking the all trip for us. By the next morning all the tickets were available at the desk. That is excellent service!

Parking is at a 10min walk. Breakfast could be a bit better.

Excellant location, Receptionist was very pretty 😍 Good breakfast, surrounded by Excellant restaurants

No complaints

Great location, cozy hotel and very friendly staff. It is definitely a place I would recommend and visit again.

position and location to facilities and restaurants

a little dated

the location was only the positive thing.

it was dirty, staff was rude and breakfast was terrible. The facility was very old not like in the photos.

Good room lay out and the balcony.

Supplied a kettle in the room but no mugs and sachets. Not sure if it was meant to be like that, but when we asked, they gave it to us.