Le wifi coupait très souvent

Rien

l'emplacement la terrasse piscine le personnel est adorable et très serviable

chambre vétuste , salle de bain joints moisis , énormément de bruit dans les chambres restaurant excessivement cher

Très central, très propre , juste les chambres mal insonorisés Superbe terrasse au 7 eme etage

Pas de parking

Le personnel, le restaurant et le rooftop

J aime l emplacement, le personnel très professionnel et chaleureux .

Les lits n ont pas de tête de lit, doc on s adossé directement au mur.

Le rooftop

Les chambres ne sont pas bien équipées en crochets et autres pour pendre les essuies

Le personnel, le restaurant

Un petit déjeuner avec une très large majorité de produits bio serait un plus. C'est ce genre d'établissement qui doit amorcer une transition écologique.

le roof top est super, avec une superbe vu !

Bémol le lit double est 2 lits simple collés

la vue superbe du 7ème étage Le petit déjeuner et le resto au 7ème étage

Les lampes de chevet encore équipée d'ampoules halogène, et pas très pratiques.

Capacité à évoluer : chambre attribuée eu départ était trop petite. Il a été possible d’en prendre une plus grande (avec un surcoût raisonnable)

la situation, la chambre très agréable (j'ai eu la chance d'être surclassée), le calme.

le spa et les massages horriblement chers et tout en supplément.

La propreté, la terrasse

Le bruit dans les couloirs

Le déjeuner était complet et que dire de la vue sur la terrasse au 7ieme!!

Rien

la sala colazione

la camera , doveva essere di 14 metri quadri invece era piccolissima , il letto era posizionato attaccato al muro e il bagno oltre ad essere minuscolo aveva la doccia al buio

Location is very good and staff speak fluent english!

Room was dusty

Clean, great location and very bro & pleasant staff

Great location, wonderful breakfast space and options, comfortable beds

Stay was good made by a couple of people who went the extra mile when language was difficult, they were Nicholas and Assia. What a difference kind people can make! Thank you

the communal facilities are fantastic. great pool, bar, restaurants

the rooms and communal hallways for accessing the rooms leave a lot to be desired. very outdated.

Comfortable beds, excellent location, no traffic on the street. We arrived before 15.00h and despite it we could enter a room around 13.30h. Thanks!

We did not have breakfast at the hotel as we believed it is way too overpriced. Taking in consideration there are a lot of bakeries in the surounding paying 56 EUR for for 4 family members (including children) per day is really expensive. Bathroom looks quite old fashioned, but clean. Shower curtain would be useful in the bathroom.

The location was ideal. Right in the centre of town and on a pedestrianised street. The room was a little on the small size but perfectly adequate. The rooftop restaurant was lovely and we thoroughly enjoyed breakfast there each morning. There was a very comprehensive buffet.

Can't think of anything in particular.

Received an upgrade from standard to comfort room (very spacious, well-equipped), location is ideal, rooftop terrasse (for breakfast) is stunning, warmed pool is small but view is exceptional

Thin walls

accès

nothing

The room was a decent size and quiet. Bed was really comfortable with beautiful bedding. Our room seemed to be new,y renovated. The bathroom setup was different. There was a closet for the toilet and a separate area for the sink and shower. Internet worked well. Breakfast was of good quality. Typical European breakfast meats, cheeses lots of bread options, jams, fruits, juices, coffee and of course eggs. And the view from the rooftop breakfast room was spectacular. Breakfast was €14 per person. Loved the location of this hotel with easy walk to absolutely everything including train and ferry stations. We would definitely stay here again

The only negative about this property was we didn’t find the front desk people very friendly. They wouldn’t even look up and acknowledge you when you walked in the door.

The hotel location is extremely central. A nice view from the roof top pool. Housekeeping and roof top restaurant staff extremely professional and courteous.

It has been three months now since I have been waiting for a refund of my stay in this hotel. They have ignored all communication that I have sent which is totally unacceptable considering the unpleasant stay I experienced. There were issues with the air-conditioning which they never managed to resolve. As one can imagine, in the middle of the summer, a guest must be able to regulate the temperature in the room so that you can have a decent stay/sleep which is my case, was not at all possible. I reported this issue several times with the front desk manager who was not able to fix the problem. I asked for a refund ( this is not compensation) as I paid for the room on the day that I arrived but I was told that nothing could be done by them and I had to send an email to the hotel. The manager told me he agreed with me and encouraged me to send my request. What type of service is this? Unacceptable and totally disrespectable. The hotel has all the details of my complaint and refund request. I will pursue this as long as I can as I feel I am entitled to what I am looking for. Regards.