Food great nice and hot-staff attentive

Rooms are all looking tired-waĺlpapper lifting-carpets underlay lifting lumps all over the carpet-bathroom door didnt close-

staff was lovely and friendly, the bar and restaurant was really nice to sit in for a drink or a meal, food was ok, bed was very comfy.garden tidy.

we were told when we checked in that there would be a function that night but should not cause us a problem, the problem was our room was nearly above the room, music was loud{expected } this would not have been ok if the 2nd glazing window closed and was not stuck solid so we could not close it, did not expect the music to go on till way past midnight, and really can't understand why on earth management would put anyone near it when they knew this. when I went to close the curtains a was amazed at the state of the lining, omg it looked like someone had taken a pair of scissors to it and hacked it to bits, I was so shocked at the state that I could not stop laughing at it , MANAGMENT GET A GRIP ON THESE THINGS!!!, the bed was compfy, the decor of the room dire, why have rooms been allowed to be get like this and still be let out for the public to use?, this is such a shame as it seems like as long as the down stairs is ok the rooms and bathrooms don't matter, it do matter. my husband did complain in the morning about this ,but basically fobbed off .

location & Staff

tired and in desperate need of a refurb

Hotel was ideally located for our evening venue. Room was clean and bed was comfortable. Bathroom shower was powerful and hot. Nice view from our window, plentiful car parking with good sized spaces.

Room TV was not working properly, the display seemed to be failing with serious 'ghosting' and also had limited channel options. WiFi did not connect to the internet.

Bar area was pleasant

The food was extremely poor. Breakfast was always cold and unapealing. . After day 2, i did not bother with breakfast. Even coffee in the coffee pot was look warm at best. The comunal areas leading to the bedrooms were dirty and required updating. The carpet in my bedroom was worn as were carpets in the corridors. Overall, the entire hotel needs some serious updating. Would never go back.

The property was large with large bedroom’s comfortable beds and excellent food,

Needed a lot of refurbishment

The place is beautiful! The staff was polite, so comfortable! Nothing to say bad about thst place!

lovely period property with fabulous staff

our room had an adjoining door to the room next door and we could literally hear every word they were saying the guy sniffed and we could hear it so we had to whisper so as not to be heard the guy coughed during the night and it made me jump as it sounded like he was in the same room

excellent location, quiet as well as scenic

N/A

the water was hot and the shower was powerful. the beds were comfortable. The rooms were as clean as they could be given the condition of the carpets, grout and bathroom flooring.

The general unkemptness of the hotel. the bedroom carpets should have been replaced at least 2 years ago, The bathroom lino went up the side of the wall and was gaping away from it, The grout and silicone was black, The secondary double glazing was filthy between, both in the rooms and the corridors. The corridor walls were flaking/poorly painted. the ceiling was falling down in the snooker room. My evening meal had to be returned/replaced because it didn’t have what it should have had on it. we were overcharged for breakfast. The staff did not seem happy to be there/serve us, none of them were smiley or cheerful.

same as in October

nothing to dislike

The staff was very uncooperative.

Good quality food at a fair price

Hotel is a little tired in need of decoration.

Really needs updating. Toilet made a really loud noise when flushing. Wallpaper pealing off the walls and didn’t smell very nice. Very basic accommodation.

The staff were very friendly and very much wanting to look after us which was great and the food was lovingly cooked and enjoyed

The food is good

The area ion general, no internet

the outside of the property looked lovely

the smell, the cobwebs, the mould in the bathroom, the wallpaper coming off and the toilet looked like it had been hit with a hammer a few times

beautiful old building, great friendly staff and brekkie

room needed attention, tatty and smelt of damp

Decent quality rooms and the bar/restaurant provides good meals. Excellent value.

Placed is a little tired. There is very little at Wych Cross apart from the Roebuck

the building was lovely from the outside food was good staff are very good

it’s tired very dirty smells damp room had paint peeling off the walls

Lovely pub and the staff and food were excellent. The bed was comfortable and peaceful rooms.

The strong smell of Nutradol over-powered everything and was a little too much

Good selection for breakfast at reasonable additional cost. Evening meal served very quickly despite entertainment function with meal and large party being served concurrently.

Felt that the service areas - corridors tio rooms could benefit from a makeover.

It was so, so nice and much better than I expected. The room was cosy, comfortable and quiet with a superb view of the garden. The bed was a little soft but nonetheless I slept really well. I would definitely stay there again and would definitely recommend it.

Can’t think of anything