Location was very good for my needs. My intention was to go to the US consulate. It is 2-4 blocks away so you can just walk there with no problem. Staff is also very nice and caring of your needs. They changed my room when mentioned the first one was dirty... any way second wasn't much better

It is old, ill-mantained, and dirty. VERY DIRTY!!!!. I found a pubic hair in the toilet, found out it hadn't been cleaned after because of a brown stain on the WC seat (if you know what I mean). Hair and dust in all corners. Mold on the bathroom corners. The bathroom was a cave: small, dark, dimmed light. The carpets on the hallways clearly haven't been deep cleaned in months, maybe years! The doors are too small for the doorways and there's light and sound coming in from the hallway all the time.

the location is great if you are going to your visa appointment and it’s pet friendly

the hotel requires a lot of maintenance, our room had a lot of details in the lights and bathroom. Is too noisy you can hear everything from the other rooms and from the hall ( upstairs and side rooms

LOCATION IS VERI GOOD. NEAR EMBASSY USA

RESERVATIONS STAFF IS BAD

The location is great

The property is outdated. It is maintained clean but it has definitely seen better days. I noticed other newer hotels, perhaps smaller but also cheaper.

Rooms were ok.

Only one elevator worked so it took forever to get to the 12th floor.

nice place to stay

restrooms for the restaurant

location was strategic

noisy (construction next door and night clubs)

it’s well located, near the US Consulate and Avenida Chapultepec

Not well maintained, on of the 2 lifts was down, so I had to use the emergency exit stairs where there was trash, a broken glass, and smelly; the towel rack in my bathroom was falling down, the hotel in general smell old and humid.