everything!!

Convenient location, clean, spacious

Nothing, everything was perfect.

Nice spacious cottage in the middle of whalley Close to shops, restaurants and takeaways. Reasonably clean and good value for money. High pressure showers. Lots of TVs. Easily found free road parking for 3 cars so lots of places. Perfect for what we needed 2 nights for 7 of us to go to a family wedding up the road.

Payment was a faff and ended up having to ring the owner for help and to confirm that we had paid as booking.com were notifying me that we hadn't. The key box wasn't too straightforward and we needed YouTube to help us reset it at the end of our stay. Kitchen could do with some more (clean) dish clothes and tea towels. Pull out bed downstairs past it's best.

spacious and lot of kitchen utensils and household accessories.

Good location. Easy access and parking.

No clear payment schedule and poor communication. Was told £80 cleaning fee payable at property but that was added to invoice along with a damage deposit of £100 (told collected a day before arrival). Then, they tried to take all this from my credit card a month before. I had no idea why a payment £180 more than I agreed was being taken. I had to phone my bank as fortunately the payment didn’t go through as card had expired. On complaining to booking.com I immediately had a sweet message saying they’d invoice me a week before like nothing had happened. I’m 6 days post stay now, it’s me who’s had to chase the refund of deposit, now they’ve asked for bank details - really this procedure should be clarified beforehand. Most would charge a card and automatically refund or just have the facility to take a payment if necessary. I really would advise people not to rent this property for the above reasons.

large spacious property with all the basic facilities needed for a self catering stay. would look to book this protest again if we needed to stay in the area.

Location very good, with shops just round the corner. Plenty of space in the house, well-supplied kitchen, spare bedding available.

Not a complaint - just to say that there were no kitchen scissors which, while we didn't really need them, we wanted to point out in case they had been there but had disappeared before we arrived. Just one comment, probably more for the booking agency - we were a bit shocked by the addition of an £80 cleaning fee for a 2-night stay, which hadn't been made obvious to us when we booked the property. I would suggest that this should be made explicit when booking, and also the rather steep fee we felt was rather an unpleasant shock. Parking a bit of a problem but to be expected in a central town location.

It was bigger than I had expected based on the pictures, and is in a great location for experiencing Whalley.

No cot on arrival (which had been previously agreed), but this was sorted quickly after contacting the host. The boiler was not working, which meant a few cold showers, until we looked at the boiler and topped it up ourselves.