- Centrally located (if you have a car)

- We booked a room with private toilet, however, the toilet was already clogged at our arrival. So we couldn’t use this toilet during our stay and needed to use the shared bathroom with 6 different people which isn’t hygienic especially during COVID-19; - Difficult to communicate with the host in English; - For some reason our booking wasn’t correctly registered through which the check-in took a lot of time; - Parking difficulties in the immediate area of the stay

Overall, the location was quiet and okay. The city center of Cogolin could be reached in 10 minutes by foot. The beach of Pampelonne can be reached by car in about 20 minutes.

Big disappointment! Only when we arrived in the evening were we told that the toilet would not work and that we would have to use the toilet on the ground floor together with the hotel owner and other guests. The toilet seemed to be broken for some time. If guests switched on the light in the hallway during the night, the light also went on automatically in our room and woke us up every night. We were able to live with all restrictions until we had to experience another surprise in the end. We had asked the hotel owner 2 days after our booking and about 2 weeks before our arrival whether we could postpone our arrival by one day because we had made a mistake on the date. She wrote us that that was not a problem and that she would change the dates on Booking.com, and even confirmed that with us by text message. However, she did NOT do this and wanted to blame us. We ended up paying for another night because she tricked us and added another night to our stay, a day before our departure. The hotel owner seems like a nice person in general, but her behavior towards her guests has been very unprofessional in this regard. Either she forgot to pass the rebooking on to booking.com or she deliberately didn't do it in order to be able to get more money from us. Although we were able to provide evidence in the form of text messages (SMS, email, chat), she tried to vehemently deny that she had made a mistake. After several weeks of communication, over several phone calls with booking.com, we finally received compensation, even if not for the full price.

The house was very clean and the owner was washing it constantly. It is a very beautiful house with a nice bathroom well located close to the center of cogolin. The owner was very helpful with everything we asked and has a good music taste!!

There was not a lot of privacy since we got the room with a shared bathroom, right next to another room. The owner lives there, which Made us feel like we were sleeping in Her house, and not in a airbnb/hotel room.