The level of service from the team is among the best we have experienced. Thank you for making our stay as good as it was.

Everyone was so friendly and helpful. The hotel was immaculate and the food outstanding. They made sure to cater to my nut allergy too! The breakfast buffet was amazing and plentiful. Lorenzo the general manager is exceptional being informative and so likable. This is a wonderful place to stay in a beautiful setting. Make sure to not miss out and stay here!!!!

Nothing

beautiful property, convenient location and excellent staff.

incredibly cozy and welcoming

excellent service and food

The holel is a perfect melange of modern and traditional, with everything the way you want it to be.Theres hardly a better place to stay in Ticino

service was amazing. Breakfast very good and delicious, lots of vegan options :)

We're a family of 4. Stayed one night and regret that we didn't stay longer. Pros: - The hotel is fully renovated with very modern room & facilities while conserving the classic and historic feeling of original site & surroundings. - room was spacious, and the interior was very nice with good lighting conditions. - view was a bit limited lake view due to the original building structure, but maybe in another room, it should have a great lake view, as the hotel stood on the hill over the lake. - had a dinner and a breakfast at the hotel restaurant and food was very nice with at least one star quality, and people there provided really attentive and kind service. - They have dedicated, large size parking building (with a fee) Cons - It's actually a little far from Lugano center, but I knew it and it was not my problem. All in all, it is a much more modern and classy hotel than expected, and I would definitely stay here if I visit Lugano again.

Good location for overnight stop on travel UK - Italy. Dog friendly and excellent restaurant.

Personal, style, ambience, comfort, location!

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The best views of Lugano at an affordable price. Great food and the most friendly staff.

Super clean in all areas (never had such a clean hotel before). Very nice location overlooking Lugano in an old building. very friendly staff at the check in and also during breakfast. definitely a place to go in Lugano.

Great location, nice and clean room and the reception girls are really friendly and so kind and cute and helpful .

Nothing

It's a very smart, modern hotel, well constructed and designed with a covered garage and three working EV chargers. Everything was clean and uncluttered. The views from their vegetable garden are fairly spectacular.

Just the value for money really, but it is Switzerland so I can't complain.

great location and dog friendly

Nice design, great views, plentiful breakfast, friendly staff and a nice story of good cause behind the place. I didnt try the pool, but restaurant was good.

quite a hike up the hill

Everything was perfect. Blown away by the kindness of staff and helpful recommendations navigating Lugano and Switzerland. Our experience is sure to bring us back! Thank you for making this a memorable time.